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BT Hybrid Connect: What is It and How Does It Work?

If you are working from home and need uninterrupted internet connection, BT Hybrid Connect might be the perfect solution. It is a reliable safety net that keeps you connected by seamlessly switching to 4G when your regular broadband service is interrupted. 

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So What Exactly is BT Hybrid Connect?

BT hybrid connect offers a 4G-based backup for customers with BT fibre broadband connection. It combines BT’s broadband with a 4G back-up connection from EE switching over automatically if there’s ever a problem with your broadband connection, keeping you stay connected. According to BT, this makes it the UK’s “only unbreakable home wi-fi connection”, giving you reliability and connectivity that other providers don’t offer.

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What are the Benefits of Switching to BT Hybrid Connect?

1. Reliable Connectivity: If your fixed-line broadband experiences connectivity issues, it might be worth getting BT’s new device. It is designed to automatically switch to 4G, ensuring uninterrupted internet access. It ensures productivity and prevents downtime which help maintaining business continuity. The real benefit is that you do not have to do anything manually, the device switches automatically when your connection is down and reverts once the connection is up and running again. This does mean however, that you need be staying in an area with 4G coverage.

2. Quick Setup: Setting up BT Hybrid broadband is not complicated and you can do it through the BT app or by following the steps in the instructions manual. It really is just a matter of plugging it in to a mains socket and connecting it to the Smart Hub 2 with a network cable. Once a solid blue light appears you can disconnect the Ethernet cable and relocate it to the place in your home where you get the best 4G signal. The device connects with your Smart Hub 2 via Wi-Fi.

3. Flexibility: With the rise in the number of remote workers, Hybrid Connect is a great solution to help employees stay connected. There is no need to worry about manually troubleshooting if your regular connection is cut.

4. Cost-Effective: Hybrid Connect is an optional extra that you can get as part of your BT Broadband Package for as little as £7.55 a month.

5. Security: BT Hybrid Connect keeps your data secure by encrypting all information. In addition, it has a built-in firewall protecting your network from unauthorized access and potential threats.

What is the Weaknesses of BT Hybrid Connect?

Do you really need it?
The first thing to consider is whether you need it. Fast fibre connections are becoming widely available, and so unreliable broadband connections are not so common anymore. In which case, it is questionable whether you really need a 4G back-up service.

Transition time
Although switching happens automatically, it is not instantaneous and does take a couple of minutes or a bit longer for the switch to complete.

Performance
BT Hybrid connect is slower than your normal broadband. The average speed you can expect is 30Mbps and the most is around 40Mbps. So, while you can carry on with simple tasks like emailing, browsing and streaming, it cannot support a large number of devices.

Compatibility
BT Hybrid Connect only works with the BT Smart Hub 2. It is not compatible with any other router.

It affects your landline
When you are connected to the mobile network, your Digital Voice landline won’t work. So if you are connected to the Hybrid Connect device when you have to make a call, you will need to use your mobile.

So, what is the conclusion?

If you have an issue with your signal dropping in and out, BT Hybrid Connect is a great way to ensure that you always have a strong broadband signal available.

If you’re concerned about the switch over to VoIP digital phones or are worried about losing connection this device is a great option to ensure your business telecoms work seamlessly.

Does Your Business Have a Reliable Broadband Connection?

Syn-Star offers reliable broadband connection to all its clients, and we recommend switching to Zen with us and you will receive unlimited support from expert technicians. Syn-Star guarantees fast, secure and dependable internet connection that is suitable for seamless video conferencing and efficient file management. Get in touch today, so we can discuss your business needs.

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