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Need IT Support in Surrey right now?
Our expert team is ready to assist you right away, simply contact us by phone or submit an enquiry online.
That Supports Business Growth
Join our satisfied clients across Surrey.
Building strong partnerships starts with understanding how we can provide you with proactive solutions.
Book a free consultation with one of our experts today to explore how we can work together.
Whether you want to boost productivity, enhance cybersecurity, or future-proof your business, our IT specialists are here to help.
Receive personalised advice, valuable insights, and tailored solutions designed to meet your unique busineess needs.
We are your technology partner supporting you to build a custom IT Support Solution for your business in Surrey
For over 20 years, we’ve proudly provided businesses in Surrey with dependable IT support solutions.
Our services are tailored to align perfectly with your business needs. We strive to deliver the right level of IT support to meet your needs and budget.
Improve your business operations with Microsoft cloud-based computing solutions.
These powerful tools enable your team to work securely from anywhere, promoting employee flexibility and boosting productivity.
With over 20 years of experience as trusted Microsoft Partners, our skilled IT support technicians in Surrey are here to provide expert guidance and solutions.
Contact us today for professional advice and support!
We ensure you have total clarity against evolving cyber threats with our industry-leading cybersecurity services.
Our Surrey based experts will analyse your risk profile with a comprehensive security audit. We then work to implement a tailored defence to ensure your business is professionally protected against all evolving threats.
Alongside ongoing IT support, we also offer top-of-the-line IT equipment.
Our digital phone systems come with unlimited support as part of the package. No matter what your employees use—desk phones, mobile devices, headsets, or other tools—our technology ensures seamless integration without any additional charges. —all without additional costs.
Our experts ensure you are protected with reliable data backup and disaster recovery services.
In the event of a data loss, we are able to quickly restore critical information to your site based in Surrey.
Are technicians are trained for every scenario to ensure you experience minimised operational disruptions in the event of a disaster.
As authorised BT partners, we offer exclusive broadband packages and solutions no matter where you are based we can find the solution. Our broadband includes unlimited support and proactive performance monitoring by skilled local technicians based in Surrey.
For over 20 years, we’ve proudly provided businesses in Surrey with dependable IT support solutions.
Our services are tailored to align perfectly with your business needs. We strive to deliver the right level of IT support to meet your needs and budget.
Improve your business operations with Microsoft cloud-based computing solutions.
These powerful tools enable your team to work securely from anywhere, promoting employee flexibility and boosting productivity.
With over 20 years of experience as trusted Microsoft Partners, our skilled IT support technicians in Surrey are here to provide expert guidance and solutions.
Contact us today for professional advice and support!
We ensure you have total clarity against evolving cyber threats with our industry-leading cybersecurity services.
Our Surrey based experts will analyse your risk profile with a comprehensive security audit. We then work to implement a tailored defence to ensure your business is professionally protected against all evolving threats.
Alongside ongoing IT support, we also offer top-of-the-line IT equipment.
Our digital phone systems come with unlimited support as part of the package. No matter what your employees use—desk phones, mobile devices, headsets, or other tools—our technology ensures seamless integration without any additional charges. —all without additional costs.
Our experts ensure you are protected with reliable data backup and disaster recovery services.
In the event of a data loss, we are able to quickly restore critical information to your site based in Surrey.
Are technicians are trained for every scenario to ensure you experience minimised operational disruptions in the event of a disaster.
As authorised BT partners, we offer exclusive broadband packages and solutions no matter where you are based we can find the solution. Our broadband includes unlimited support and proactive performance monitoring by skilled local technicians based in Surrey.
At Syn-Star, we prioritise monitoring the health of your devices to proactively address any issues before they impact your employees.
Rest assured, our efficient Surrey IT helpdesk is always available to swiftly resolve any issues, backed by strict SLAs for a prompt response.
Syn-Star has proudly served businesses in Guildford, Woking, Farnham and Godalming for over twenty years!
Need IT Support in Surrey right now?
Our expert team is ready to assist you right away, simply contact us by phone or submit an enquiry online.
Read our recent case study all about how we helped Guildford Baptist Church, a modern and technologically engaged religious institution, with a significant upgrade to its IT infrastructure.
Our streamlined 4-step onboarding process is carefully designed to keep you well-informed and confident throughout.
Our onboarding starts with a comprehensive information-gathering phase, enabling our expert team to gain a deep understanding of your technology right from the outset.
When you choose to partner with Syn-Star you’ll gain access to the following:
Enjoy unlimited IT support in Surrey, provided by our expert team of technicians.
Our streamlined internal systems ensure every support request is promptly logged and directed to the appropriate technician for a swift and efficient resolution.
With Syn-Stars’ dedicated team by your side, you’ll receive expert support from day one.
Whether it’s exploring cost-saving strategies, allocating budgets for new equipment, strengthening cybersecurity to meet compliance requirements, or launching a new project, our committed team is here to guide and assist you every step of the way.
You will be able to access our online support portal anytime to stay updated on all open tickets submitted by your team, complete with active resolution notes and estimated time frames.
Every ticket includes comprehensive records, covering communications, resolutions, and time logs, guaranteeing full transparency in everything we do.
You can rely on Syn-Star for swift remote assistance as well as dependable onsite IT support in Surrey.
Most common issues are quickly resolved using our advanced remote monitoring software.
However, if a problem requires hands-on intervention, our Surrey-based team is readily available to provide onsite support whenever needed.
Software Updates: As part of our onboarding process, we work closely with your team to determine the most convenient times for scheduling regular software updates across all your devices.
We recognise that every business operates on unique schedules, therefore we tailor the update timings to minimise any disruption to your workflow.
Monthly Reports: To ensure complete transparency, we deliver a detailed uptime report each month, offering a clear overview of your IT infrastructure’s performance.
Our annual review sessions provide valuable insights into your IT health on a rolling basis, this system helps to enhance efficiency and prevent unexpected costs.
As part of this comprehensive review, we perform an in-depth cybersecurity assessment to identify any changes over the past year and recommend necessary improvements to ensure your systems remain secure and optimised.
Your Client Relationship Manager will serve as your primary point of contact, assisting with troubleshooting, exploring customised solutions, and providing expert guidance, all delivered in straightforward language, you can understand.
At Syn-Star, our mission is to elevate our clients to 100%, with cybersecurity as a core focus.
We offer a comprehensive range of solutions to safeguard your business, including hosted spam filters, antivirus software, advanced penetration testing, and disaster recovery plans. With detailed results and actionable implementation strategies, we help your business stay ahead of potential threats and maintain robust security.
Enjoy unlimited IT support in Surrey, provided by our expert team of technicians.
Our streamlined internal systems ensure every support request is promptly logged and directed to the appropriate technician for a swift and efficient resolution.
With Syn-Stars’ dedicated team by your side, you’ll receive expert support from day one.
Whether it’s exploring cost-saving strategies, allocating budgets for new equipment, strengthening cybersecurity to meet compliance requirements, or launching a new project, our committed team is here to guide and assist you every step of the way.
You will be able to access our online support portal anytime to stay updated on all open tickets submitted by your team, complete with active resolution notes and estimated time frames.
Every ticket includes comprehensive records, covering communications, resolutions, and time logs, guaranteeing full transparency in everything we do.
You can rely on Syn-Star for swift remote assistance as well as dependable onsite IT support in Surrey.
Most common issues are quickly resolved using our advanced remote monitoring software.
However, if a problem requires hands-on intervention, our Surrey-based team is readily available to provide onsite support whenever needed.
Software Updates: As part of our onboarding process, we work closely with your team to determine the most convenient times for scheduling regular software updates across all your devices.
We recognise that every business operates on unique schedules, therefore we tailor the update timings to minimise any disruption to your workflow.
Monthly Reports: To ensure complete transparency, we deliver a detailed uptime report each month, offering a clear overview of your IT infrastructure’s performance.
Our annual review sessions provide valuable insights into your IT health on a rolling basis, this system helps to enhance efficiency and prevent unexpected costs.
As part of this comprehensive review, we perform an in-depth cybersecurity assessment to identify any changes over the past year and recommend necessary improvements to ensure your systems remain secure and optimised.
Your Client Relationship Manager will serve as your primary point of contact, assisting with troubleshooting, exploring customised solutions, and providing expert guidance, all delivered in straightforward language, you can understand.
At Syn-Star, our mission is to elevate our clients to 100%, with cybersecurity as a core focus.
We offer a comprehensive range of solutions to safeguard your business, including hosted spam filters, antivirus software, advanced penetration testing, and disaster recovery plans. With detailed results and actionable implementation strategies, we help your business stay ahead of potential threats and maintain robust security.
At Syn-Star, we are committed to delivering a fast, dependable service, with a 2-hour emergency response time SLA for businesses based in Surrey.
For your peace of mind, we offer a 90-day happiness guarantee this means If you’re not completely satisfied, you can cancel your IT support contract in Surrey within the first 90 days—no questions asked.
Upon signing up with Syn-Star our contract length is 12 months thereafter we offer a 3-month rolling contract with a clear pricing structure.
Unlike other firms, we don’t tie you down in a set period contract, because we’re confident we don’t need to.
How we take Clients on a
Journey to 100%
We can help with troubleshooting Windows errors, including issues such as blue screens, slow performance, and driver problems. Our experts will optimise your systems to ensure that everything runs at peak performance, increasing your IT uptime.
Beyond remote desktop support, we can assist with configuring Azure services, resolving issues, and fine-tuning settings to enhance performance and efficiency.
We specialise in Microsoft Office, assisting with installing & configuring office customising setting’s, email accounts, crashes, freezes and compatibility issues.
We customise Windows settings, manage user accounts, permissions, and troubleshoot user-related challenges.
Syn-Star can set up teams on your business devices for effective communication and configure OneDrive for efficient cloud storage, freeing up device space and enhancing performance. We can also troubleshoot any related issues.
IT is our passion, meaning we will go above and beyond to increase your uptime. You also get unlimited support tickets, meaning you can contact us for any problem, no matter how small. There is no additional cost for submitting numerous tickets, allowing you to keep working and have that all-important peace of mind knowing that we are there to help with any issue.
Without IT support, you could find yourself waiting hours, if not longer, for a technician to respond to any downtime or issues you might be having.
Call-out fees may also be quite large, especially if you need an expedited repair. With IT support, any and all repairs would be included within your monthly invoice. You can also rest assured that Syn-Star will respond within a maximum of 2 hours.
We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.
We are open Monday to Friday, between 07:30 am and 05:00 pm. During these times, we guarantee a maximum response time of two hours.
We understand the importance of flexible working, which is why we offer both on-site and remote support for your IT systems. It doesn’t matter where you or your employees work. We can still gain access to your system and put a fix into place.
The Syn-Star takes pride in the local and wider communities. We value our charity and non-profit partnerships by offering discounts for our services. We also love to help out. Let us know about any events or volunteering opportunities, so that we can be a part of your day.
We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.
Please visit our Pricing page where we outline the monthly pricing of our IT Support Package.
Our IT Support includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.
Setting up IT Support for business will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.
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Areas we cover
Company
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
