Sales: 0333 242 2441

Sales: 0333 242 2441

Support: 0333 242 2447

Support: 0333 242 2447

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Sales: 0333 242 2441

Support: 0333 242 2447

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Syn-Star IT Support
100% Logos

Start your

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Your technology support partnership with Syn-Star is much more than break-fix!
Our commitment is to take you on a journey to 100%.

We’re redefining IT support by focusing not just on rapid issue resolution but on preventing problems before they arise.

We promise to learn your business, build you a road map and provide you with great technology to ensure your team thrive!

100% Journey
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“An Hour Of Planning Can Save You 10 Hours Of Doing.”

Dale Carnegie

  • Proactively monitoring & reviewing means we can prevent issues before they arise.
  • Annual and quarterly reviews continually contribute to your journey to 100% clarity
  • Our team are committed to learning your systems inside out from day one.
  • We focus on educating and developing your teams knowledge & understanding
  • 100% solutions means more productivity
  • Increased uptime for your entire team

Planning

We build a 5 year road map & budget to strengthen your overall business growth

Resolution 360

Our expert team resolve and review the user issues to eradicate repeat faults

Investige & Learn

Our team learn your tech to help you make decisions and accelerate your growth

Focussed Solutions

Compliance - Cyber Certification - Pen Tests

Management

If we know your businesses direction, we can support & secure your systems better.

Your Journey to 100%

Find out about the 100% Journey

  • We Have More Than 20 Years Experience
  • We Use Industry Leading Technology
  • We Are Always Smart & Friendly
  • We Get Consistent Technical Training
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"Building your business is not a race, it's a journey"

Traditionally, IT support has been a race to see who can fix issues the fastest, while quick fixes are important, we believe that true efficiency comes from proactive, future focussed, continuous improvements as technology and management evolves.

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Reliable Uptime, Stay Productive

If you don’t think you need us anymore, that’s cause for celebration! (This means our huge investment is working)

Downtime is the most costly element of IT and your business should prioritise it’s eradication.

By striving for 100% uptime, the Syn-Star team will ensure your systems are consistently running smoothly to maximise your business’ operational efficiency.

Our strategic planning and expert guidance shift away from break-fix support and focus on maintaining smooth operations from day one.

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Stay Protected, Stay Confident

Cyber threats are the no. 1 risk to your business!

It is a scary world,  cybercriminals never stop innovating!  Neither do Syn-Star!

Choosing the right protection isn’t a one-time task. As the cyber landscape continually evolves, Syn-Star is dedicated to keeping you ahead of the curve with the latest trends and critical updates—filtering out the noise so you can focus on what truly matters.

100% Communication
Chat, email, laugh, smile, Teams = magic

We only use technical jargon when necessary.

We communicate in a way you can understand and ensure that support requests are updated in plain English.

We hire excellent communicators and reinforce this through daily huddles and weekly meetings.

Occasionally, we will call you for feedback, and every ticket allows you to review and provide feedback.

We value your input as it helps us improve. While we are not perfect, we strive to get better every day.

We also use the Net Promoter Score (NPS) to keep our team aligned and focused on communicating in a way that we hope our clients appreciate.

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The more Proactive we get, the more productive your team are!

Proactive is a term frequently used frequently by IT companies, but we have genuinely built our entire philosophy around it.

Why, you ask?

It’s simple: we invest in top-notch remote monitoring tools and have a dedicated team of technicians focused solely on proactive tasks behind the scenes.

This approach ensures that our clients and frontline techs don’t have to scramble to fix recurring issues.

As a result, we can dedicate more time to addressing critical matters like user productivity and cybersecurity.

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We will ensure you always have UpToDate information

We are dedicated to maintaining thorough and accurate documentation.

Clear and comprehensive knowledge of your company’s IT is essential for Syn-Star to assist you in making informed decisions and eliminating uncertainties.

Syn-Star invests in top-tier platforms to ensure we have access to real-time information.

Regular planning sessions keep all stakeholders informed about new technologies and upgrades.

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We are fully independent and offer whole of market

Concentrating on solutions propels your business forward and ensures its success!

Implementing preventative measures helps avoid future user issues and delays.

Ensuring all departments are aligned and effectively utilising the technology and software guarantees you maximize your investment!

Peace of Mind by Syn-Star
Data backed decisions, always!

Your journey to 100% peace of mind allows you to stop worrying and concentrate on your strengths, while we handle your IT requirements.

Rest assured, our commitment is to provide you with total peace of mind, knowing your IT infrastructure is expertly managed.

Compliance with Syn-Star
We will evolve with your industry

We assist in standardising processes across various sectors to ensure that audits and manuals are clear and user-friendly.

Achieving full compliance is essential, and we guide you through all IT regulations and standards.

Our team ensures your systems are always updated with the latest compliance requirements, minimising the risk of fines and legal complications.

What does the

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Mean For Your Business?

Traditionally, IT support has been a race to see who can fix issues the fastest, while quick fixes are important, we believe that true efficiency comes from proactive (strategic) management. 

Technology is the best way to leverage time and resources in your business.

If you have poor, unreliable technology, it will hold your business back, whether you notice it or not.

Giving your team the best technology that works well and doesn’t frustrate them will help them perform better, produce more, and be happier.

As a result, your business will grow faster. Simple!

Often, we speak with business owners and tech managers who are unsure how their business would handle a cyber attack or major hardware failure.

From day one of your onboarding process, our experienced technicians will familiarise themselves with your systems and team.

We will identify common issues and implement plans to prevent them from recurring.

These plans will be consistently tested and monitored to minimise downtime and enhance disaster recovery.

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Not Just Your IT Support Provider

Your Partner In YOU Achieving 100%

Contact us now

Sales

0333 242 2441

hello‌@‌‌‌‌‌syn-star.co.uk

Support

0333 242 2447

support@‌‌‌‌‌syn-star.co.uk

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Our Services

IT Support

On Demand IT Support

IT Support Pricing

Microsoft 365

IT Consultancy 

Telecoms

Cyber Security Services

Cyber Security Training

Cyber Essentials

Penetration Testing 

Areas we cover

Hampshire

West Sussex

Surrey

Portsmouth

Petersfield 

Chichester

Winchester

Guildford

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Manufacturing

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Sales:
0333 242 2441


Support:
0333 242 2447


Email:
hello@syn-star.co.uk

IT Support Quote

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Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

Click here to book a fact finding call  >

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Contact us for more details  >

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Contact us for more details  >

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Contact us for more details  >

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Contact us for more details  >

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Contact us for more details  >

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

Contact us for more details  >

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Contact us for more details  >

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.

Contact us for more details  >