Petersfeild IT Support

The best IT Support isn’t one specific company as each company has its own strengths, so the best choice for you will depend on your specific needs and preferences. The most important thing is that they align with your values.

We work proactively to introduce preventative measures to ensure your team get increased uptime and see less break fix as a result.

Should there still be an issue, your team can submit a support ticket which will be actioned by our team of professionals.

We offer a 90-day happiness guarantee which gives you the opportunity to end the contract if you are not satisfied within 90 days.

It’s important to note that our full contract duration is 12 months, this then transitions into a three-month rolling contract after the initial 12 months.

We have designed our contract structure in this way to allow us ample time to build a strong relationship proving ourselves and earning your trust from day one.

Many businesses who have joined us on this journey have appreciated our setup. If you have any questions about our contracts and services, please don’t hesitate to contact us. 

To view more about our packages visit our pricing page.

We offer bespoke plans charged by your number of devices to ensure you can easily scale up and down our services as your business evolves.

If you would like a pricing quote for Syn-Star IT Support click here to get a quote now or simply book a call with one of our experts to discuss your needs.

The answer is absolutely we can support your remote, hybrid, and office workers with ease.

We pride ourselves on our ability to provide flexible remote support using industry leading technology.

Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.

In the rare event that we are unable to fix your issue remotely our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard emergency wait time.

We are thrilled to support many local charities in Petersfield, talk to us today about your needs to see how we can help!

If you have an urgent support issue, it is best to contact our support team. 

Simply email helpdesk@syn-star.co.uk to opena support ticket or call 0333 242 2447

We have been providing bespoke IT Support since 2002!

If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial or simply read our recent Google reviews online.

Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly.

We spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime. 

Whenever your team encounter an IT issue no matter how big or small our team are on hand to offer support getting you back up and running as quickly as possible.

No matter how many devices your team have, Syn-Star can help to protect your uptime.

We require any information about any tablets or smartphones, as well as desktop and laptop computers, during your simple onboarding process to ensure we can support your team on every device they use.

We have a simply 4 step onboarding process.

To behind with we will meet with you to thoroughly look at the different working technologies you have in place currently. This allows us to gain understanding around your business needs. 

Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.

Finally, we our simple 4 step onboarding will begin and we will execute our plans.