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Join our Customers in Winchester

Winchester's Favourite
IT Support Provider

Join our satisfied clients across Winchester in areas like Alresford and Twyford,

Syn-Star's team always deal with my issues promptly. The team always make sure I understand how the issue was resolved. Super service and feel like I am treated like an adult.

Jane Baalam

Reward Risk Managment Ltd

What a breath of fresh air they are.

Several years down the line and we're still receiving fast/good response times from them and we trust them 100% to get us out of any ire. 

Nicola Bray

Resolution GB Ltd

We have been with Syn-Star for many years and have always found them an essential part of our business. The knowledge they possess is unfathomable, from software to servers they can resolve any issue.

Thesis Technology

Great service again, had my 365 moved from Godaddy which could have been a nightmare for our business. Syn-Star planned and delivered a seamless transition from Godaddy to Syn-Star. Like all their staff beyond professional with a skill to match that.

Ian Roberts

Rhythmic Cashflow Creators

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

HP Plotter

Talk On Your Terms

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IT Support Discussion

Want to Speak to an Expert Today?

Great partnerships begin with a clear understanding of how we can support each other.

Book a free consultation today to explore how our expertise aligns with your business needs.

Whether you aim to enhance productivity, bolster cyber security, or future-proof your operations, our dedicated IT specialists are here to help.

Gain personalised guidance, valuable insights, and tailored solutions designed to drive your success.

IT Services in Winchester

IT Support Solutions

Our team of IT experts is ready to support your business with any IT needs.

Many of our specialists have been with Syn-Star for over a decade, ensuring deep expertise and reliability.

We have dedicated technicians for every issue, from printer problems to connectivity issues and Microsoft glitches. We will match you with the most skilled technician to resolve your specific problem.

With over 20 years of experience assisting businesses in Winchester and surrounding areas like Alresford and Twyford, we are confident in our ability to provide top-notch IT support.

We are proud to be a Microsoft Solutions Partner,

specialising in providing top-tier Microsoft support in Winchester and the surrounding areas.

Our team excels in handling any Microsoft-related queries, utilising industry-leading remote support technology to ensure your team is back up and running swiftly.

We thrive on continuous learning and dedicate time each week for our technicians to train on the latest tools and systems, including frequent updates from Microsoft. This commitment keeps us ahead of the curve and ensures we deliver the best IT support in Winchester.

With decades of experience in Microsoft migrations, we are well-equipped to assist you. Whether you need support or have questions, simply get in touch. Our expertise and dedication make us the go-to choice for IT support in Romsey and Kings Worthy.

We provide businesses with complete visibility into their cybersecurity landscape, equipping you with the insights needed to make proactive decisions against emerging threats.

Our West Sussex-based experts conduct rigorous security audits, continuously assessing vulnerabilities and refining your defence strategy. By tailoring our approach to your unique risk profile, we ensure your protection evolves alongside the latest cyber risks. Book a free IT audit today

Our experts ensure your business data in Winchester is safeguarded with dependable data backup and disaster recovery services.

In the event of data loss, our team will swiftly restore all critical information to your site, minimising downtime and ensuring seamless business continuity.

With regular training and up-to-date knowledge, our specialists are fully prepared to handle any scenario, keeping your data secure and accessible.

As authorised BT partners, we provide access to exclusive broadband packages designed to meet your specific needs.

With Syn-Star, you’ll enjoy unlimited support from a dedicated team of technicians who respond promptly, minimising wait times and keeping your business running smoothly.

We take the time to understand your IT infrastructure, building strong relationships to deliver tailored solutions that efficiently resolve your challenges

We offer more than just ongoing assistance—we provide access to the finest IT equipment available, including cutting-edge digital phone systems that come with unlimited support as standard.

Our solutions ensure effortless integration across all devices, whether your employees rely on desk phones, mobile devices, headsets, or other tools—all with no hidden fees or additional costs.

Moreover, we extend unlimited support to every individual on your team at no extra charge, ensuring every employee has the help they need to make the most of their new phone system.

Simple Onboarding in Winchester

Simple Oneboarding in Winchester

Clients love our simple 4-step onboarding process because it ensures a smooth transition from your existing provider with every step covered.

Information
Gathering

Meet, Learn, Audit
& Asset Tag

Recommend,
Adjust & Refine

Improve & Start
to Support

Your Local IT Support Partner in Winchester

Your business is unique and therefore requires customised support to effectively manage the systems and devices you use. Our tailored IT support services empower you to thrive.

Don’t settle for a provider that doesn’t take the time to understand and support your business on an individual basis. We create a bespoke package customised to your specific needs and usage.

Our services include both on-site and remote IT support, ensuring your office-based, hybrid, or remote workforces are well-equipped.

What's Included

Give your employees the reliable IT support they need while gaining peace of mind.

Enjoy seamless IT solutions in Winchester with a proactive approach that includes regular reviews and 24/7 monitoring—ensuring potential issues are resolved before they affect your business operations.

Boost productivity, strengthen security, and stay ahead with expert IT support designed to keep your team running smoothly.

IT Support Winchester

Your team will have seamless access to our highly skilled technicians, ensuring expert support for all your IT needs.

With multiple communication options—including emailphone, and desktop support—you can easily submit and track your requests from any device, wherever you are.

We have specialists ready to tackle any challenge, from printer malfunctions to connectivity issues and Microsoft errors. Our advanced system ensures you’re quickly matched with the right expert for fast, effective solutions.

With over 20 years of experience supporting businesses in Winchester and nearby areas like Alresford and Chandler’s Ford, we take pride in delivering reliable, tailored IT support that keeps your operations running smoothly.

We understand that every business is different, that’s why we do not work on a one size fits all system. 

Upon requesting a quote from Syn-Star we will take the time to get to know your current issues and provide you with a tailored solution to ensure you only pay for what you actually need.

Easy access to our fast-response IT expertise through your own online client portal. You can see live updates and track all open tickets from your organisation.

Our technicians will support your team in Winchester both remotely and onsite for any IT needs.

Our team push out consistent updates and patches to ensure your devices remain as secure as possible. These updates are scheduled at an agreed time that suits your business needs.

As well as monthly reports on uptime analysis we complete annual deep dive strategy sessions with you to support your business needs as they grows.

Your own dedicated client relationship management team are on hand to discuss solutions, troubleshoot issues and provide expert advice whenever you need it.

Gain access to a full team of experts that will implement, maintain and look after the cyber security of your business. We have industry-leading tools at our fingertips including the ability to complete comprehensive penetration tests

The Only IT Support with a Happiness Guarantee

Our 90-day happiness guarantee should give you peace of mind about the services we provide. If you’re not completely satisfied within the first 90 days, you can cancel the contract without penalties.

At Syn-Star, we believe in a trusting partnership for value added. We aim to be a long-term solution for your business. 

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How to Proceed?

Let’s talk, click below and with only three simple questions, our team will be in touch to discuss your requirements.

IT Support Services

Instant Ticket Creation & Allocation 

Making Every Second Count

Every second counts when it comes to keeping your business running smoothly.

That’s why every IT request is instantly logged and assigned to the right technician without delay, ensuring fast resolution and minimal downtime.

With prioritised issue handling and proactive support, disruptions are swiftly addressed, optimising uptime and ensuring seamless business continuity.

Stay focused on growth while your IT remains in expert hands.

Advantages of Partnering with an MSP in Winchester

We’ve invested in Datto RMM (Remote Monitoring & Management) and IT Glue Document Management to ensure our team has the knowledge & tools to fix issues thoroughly and quicker.

We can access all machine specs, statuses, and performance in a unified platform, this enables more proactive management and rapid issue resolution.

Our technicians consistently improve these platforms to maximise proactivity for all of our clients.

We implement robust security, monitor for vulnerabilities, and ensure your compliance meets industry standards.  Resulting in reducing risks and fines.

We have setup weekly automated tasks at a time that works within your business operations.

These tasks include updates, patches, and backups to ensure your assets are always secure and optimised.

By preventing IT downtime and minimising disruptions, we save your business valuable time and money.

Our focus is to ensure you are more productive, safer and cost efficient.

Our capability to monitor in real-time, leverage predictive analytics, and utilize comprehensive reporting allows us to detect and resolve issues proactively, ensuring seamless business operations for all our clients.

We provide you with monthly detailed reports and analytics on your IT assets, empowering you to make informed decisions, optimise resources, and plan strategically.

We are able to effortlessly scale our services to match your success, maintaining your IT performance and security as your business grows.

We provide you with monthly detailed reports and analytics on your IT assets, empowering you to make informed decisions, optimise resources, and plan strategically.

We are able to effortlessly scale our services to match your success, maintaining your IT performance and security as your business grows.

Client Success Stories

Guildford Baptist Church IT Support Case Study Cover
Telecoms Case Study
Office relocation client case study in Fareham
Telecoms for insurance brokers
Enhancing IT Infrastructure for a Petersfield Arboriculture Company
Cyber Security disaster avoided case study
IT Support for Hotels in Portsmouth
Improved telecoms for The south’s leading Koi, cold water & pond fish outlet and suppliers store.
IT Support for a leading precision engineering company in Portsmouth
Telecoms Case Study for Distribution Company

Having IT Issues? Speak to an Expert Today

Having IT Issues?

Speak to an Expert Today

Need Instant Support in Winchestser

Need IT Support in Winchester right now?

Our expert team is ready to assist you right away, simply contact us by phone or submit an enquiry online.

IT Support Services in Winchester

How we take Clients on a

Journey to 100%

Knowledge &

Educate

Discover our Learning Centre, designed to empower businesses in Southampton with knowledge and practical insights 

We’ve created 100’s of blogs, webinars and helpful guides to keep you up-to-date within the world of IT!

We Partner with The Best

Frequently Asked Questions

The best IT Support isn’t a company. Instead, it’s a way of working where the client’s needs and goals are prioritised.

We work proactively to put preventative measures into place to reduce the likelihood of things going wrong.

Should there still be an issue, we will be there, but we will try to stop those issues from occurring in the first place.

At Syn-Star, we offer our clients a 90-day happiness guarantee, giving them the opportunity to end the contract if they are not satisfied within this period. However, it’s important to note that our full contract duration is actually 12 months, which then transitions into a three-month rolling contract. We have designed our contract structure in this way to allow us ample time to build strong relationships with our clients and earn their trust. Many businesses who have joined us on this journey have appreciated this setup, and if you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.

To view more about our pricing please visit our pricing page.

We offer transparent pricing, bespoke to your individual business.

The answer is absolutely we can support your remote, hybrid, and office workers with ease.

We pride ourselves on our ability to provide flexible remote support using state-of-the-art technology. 

Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.

In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.

We are thrilled to support local charities and committees. Talk to us today about your needs to see how we can help!

If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.

We have been providing bespoke IT Support since 2002! If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.

Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly. They will spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime. 

No matter how many machines you have, Syn-Star can help to protect your uptime. Let us know about any tablets or smartphones, as well as desktop and laptop computers, when you speak to a technician.

We start by thoroughly looking at the different working technologies you have in place. This allows us to gain understanding around your business needs. 

Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.

Finally, we will help you through our simple onboarding process that is included within your quote.

IT Support Quote

Fill in the below to get a quote emailed to you

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.