Need Instant Support in West Sussex?
Need IT Support in West Sussex right now?
Our expert team is ready to assist you right away, simply contact us or submit an enquiry online.
That Fits Around You
Join our satisfied clients across West Sussex.
Building strong partnerships starts with understanding how we can provide you with proactive solutions.
Book a free consultation with one of our experts today to explore how we can work together.
Whether you want to boost productivity, enhance cybersecurity, or future-proof your business, our IT specialists are here to help.
Receive personalised advice, valuable insights, and tailored solutions designed to meet your unique busineess needs.
Custom IT Support Services in West Sussex
Your technology partner for everything you need.
For over 20 years, we’ve been supporting businesses in West Sussex with reliable IT support solutions.
Our IT Support is built to suit your business needs. We aim to provide the perfect level of IT Support to match your operational requirements and budget.
Take your business to the next level with Microsoft cloud-based computing solutions.
These tools allow your team to work securely from any location, ensuring flexibility and productivity.
Our team of experienced IT Support technicians in West Sussex have been honing their skills as trusted Microsoft Partners for over 20 years. Get in touch for expert support and advice now.
We ensure your business remains secure and has total clarity against evolving cyber threats with our industry-leading cybersecurity services.
Our experts based in West Sussex analyse your risk profile with a comprehensive security audit and implement a tailored defence to ensure your business is professionally protected.
As well as ongoing support we can provide the best IT equipment on the market, our digital phone systems come with unlimited support included.
Whether your employees use desk phones, mobile devices, headsets, or other tools, our technology ensures seamless integration —all without additional costs.
We also provide unlimited support to every employee at no extra cost to ensure every team member has support with their new phone system if needed.
Our experts ensure you are protected with reliable data backup and disaster recovery services.
In the event of a data loss, we are able to quickly restore critical information to your site based in West Sussex.
Ore technicians are trained for every scenario to ensure you experience minimised operational disruptions in the event of a disaster.
As authorised BT partners, we offer exclusive broadband packages and solutions no matter where you are based we can find the solution. Our broadband includes unlimited support and proactive performance monitoring by skilled local technicians based in Liss, West Sussex.
For over 20 years, we’ve been supporting businesses in West Sussex with reliable IT support solutions.
Our IT Support is built to suit your business needs. We aim to provide the perfect level of IT Support to match your operational requirements and budget.
Take your business to the next level with Microsoft cloud-based computing solutions.
These tools allow your team to work securely from any location, ensuring flexibility and productivity.
Our team of experienced IT Support technicians in West Sussex have been honing their skills as trusted Microsoft Partners for over 20 years. Get in touch for expert support and advice now.
We ensure your business remains secure and has total clarity against evolving cyber threats with our industry-leading cybersecurity services.
Our experts based in West Sussex analyse your risk profile with a comprehensive security audit and implement a tailored defence to ensure your business is professionally protected.
As well as ongoing support we can provide the best IT equipment on the market, our digital phone systems come with unlimited support included.
Whether your employees use desk phones, mobile devices, headsets, or other tools, our technology ensures seamless integration —all without additional costs.
We also provide unlimited support to every employee at no extra cost to ensure every team member has support with their new phone system if needed.
We ensure your business remains secure and has total clarity against evolving cyber threats with our industry-leading cybersecurity services.
Our experts based in West Sussex analyse your risk profile with a comprehensive security audit and implement a tailored defence to ensure your business is professionally protected.
As authorised BT partners, we offer exclusive broadband packages and solutions no matter where you are based we can find the solution. Our broadband includes unlimited support and proactive performance monitoring by skilled local technicians based in Liss, West Sussex.
Our customised packages are designed to seamlessly align with your work style and requirements, providing exceptional support that caters to your unique business operations.
We support businesses of all sizes across the South of England, including Hampshire, West Sussex & Surrey.
Need IT Support in West Sussex right now?
Our expert team is ready to assist you right away, simply contact us or submit an enquiry online.
We’ve refined our simple 4-step onboarding process is designed to keep you informed and confident at every stage.
It all begins with an in-depth information-gathering phase, allowing our skilled team to thoroughly understand your technology in advance.
When you choose to partner with Syn-Star you’ll gain access to the following:
Get access to unlimited IT Support in West Sussex from our expert team of technicians.
Our efficient internal system guarantees every support request is promptly logged and assigned by the right person.
With our dedicated team by your side, you’ll have expert support every step of the way.
Whether you’re exploring cost-saving strategies, allocating your budget to support new equipment, enhancing cybersecurity to meet specific compliance requirements or launching a new project our dedicated team is ready to support you every step of the way.
Get access to our online support portal, where you can view all open tickets submitted by your team at any time.
Each ticket contains detailed records, including communications, resolutions, and time logs, ensuring transparency with everything we do.
When you choose Syn-Star IT Support you can look forward to fast remote support.
The majority of common issues we see can be resolved promptly using our remote monitoring software.
Whenever this is not possible, our team are available to provide onsite support, based in Liss, West Sussex.
Software Updates: During our onboarding process, our team collaborate with you to identify the most convenient times to schedule regular software updates for all devices. We understand that every client has unique working hours, so we set a specific schedule chosen by you to minimise disruption to your operations.
Monthly Reports: Each month, we provide a detailed uptime report, giving you complete transparency of your IT infrastructure.
Our annual review sessions help you to gain a clearer understanding of your IT health and can help support improvemnts for the best efficiency and avoid unexpected costs.
As part of this annual IT Support review, we conduct a detailed cybersecurity assessment to identify any changes made in the past year and suggest improvements if required.
(Customer Relationship Manager) Upon joining Syn-Star you will be assigned a dedicated client relationship manager.
your Client Relationship Manager will be your main point of contact, ready to assist with troubleshooting, discussing tailored solutions, and offer expert advice—all explained clearly, without any confusing tech jargon.
At Syn-Star we are on a mission to take our clients to 100%, this includes cyber security.
We provide a full range of solutions to keep your business protected, from hosted spam filters and antivirus software to advanced penetration testing and disaster recovery plans with detailed results and actionable implementation plans, we ensure your business stays one step ahead of potential threats.
Get access to unlimited IT Support in West Sussex from our expert team of technicians.
Our efficient internal system guarantees every support request is promptly logged and assigned by the right person.
With our dedicated team by your side, you’ll have expert support every step of the way.
Whether you’re exploring cost-saving strategies, allocating your budget to support new equipment, enhancing cybersecurity to meet specific compliance requirements or launching a new project our dedicated team is ready to support you every step of the way.
Get access to our online support portal, where you can view all open tickets submitted by your team at any time.
Each ticket contains detailed records, including communications, resolutions, and time logs, ensuring transparency with everything we do.
When you choose Syn-Star IT Support you can look forward to fast remote support.
The majority of common issues we see can be resolved promptly using our remote monitoring software.
Whenever this is not possible, our team are available to provide onsite support, based in Liss, West Sussex.
Software Updates: During our onboarding process, our team collaborate with you to identify the most convenient times to schedule regular software updates for all devices. We understand that every client has unique working hours, so we set a specific schedule chosen by you to minimise disruption to your operations.
Monthly Reports: Each month, we provide a detailed uptime report, giving you complete transparency of your IT infrastructure.
Our annual review sessions help you to gain a clearer understanding of your IT health and can help support improvements for the best efficiency and avoid unexpected costs.
As part of this annual IT Support review, we conduct a detailed cybersecurity assessment to identify any changes made in the past year and suggest improvements if required.
(Customer Relationship Manager) Upon joining Syn-Star you will be assigned a dedicated client relationship manager.
your Client Relationship Manager will be your main point of contact, ready to assist with troubleshooting, discussing tailored solutions, and offer expert advice—all explained clearly, without any confusing tech jargon.
At Syn-Star we are on a mission to take our clients to 100%, this includes cyber security.
We provide a full range of solutions to keep your business protected, from hosted spam filters and antivirus software to advanced penetration testing and disaster recovery plans with detailed results and actionable implementation plans, we ensure your business stays one step ahead of potential threats.
At Syn-Star, we prioritise a swift and reliable service, offering a 2-hour emergency response time for businesses in West Sussex.
To give you complete peace of mind, we offer a 90-day happiness guarantee. This means you can cancel your IT support contract in West Sussex within the first 90 days, no questions asked if you’re not 100% satisfied.
Let’s talk, click below and with only three simple questions, our team will be in touch to discuss your requirements.
Upon signing up with Syn-Star our contract length is 12 months thereafter we offer a 3-month rolling contract with a clear pricing structure.
Unlike other firms, we don’t tie you down in a set period contract, because we’re confident we don’t need to.
How we take Clients on a
Journey to 100%
Our top priority from the very beginning is maximising your uptime.
From day one, we embark on a journey toward 100%.
During onboarding, we conduct a thorough IT audit to evaluate your entire infrastructure—spanning hardware, software, and security management.
This process allows us to identify and address potential issues that are causing downtime, we work to proactively resolve these issues before they arise.
By maintaining these solutions and continuously monitoring your IT infrastructure’s health in the background, we minimise the need for frequent support tickets.
Of course, we’re always here to assist with any errors or challenges your team encounters in their day-to-day operations.
You can simply email support@syn-star.co.uk to rasie a support ticket at anytime with our team of experienced IT technicians at our IT Hub based in Liss, West Sussex.
Most day-today support requests can be more efficiently handled remotely for the fastest possible resolution however if a site visit is required our team have access to a pool of branded Syn-Star vehicles to enable us to travel to your premises in West Sussex immediately.
You can simply email support@syn-star.co.uk to raise a support ticket with our team of experienced IT technicians.
IT uptime refers to the period when your devices, systems, or networks are functioning correctly and can be used to their full capacity.
IT downtime is the opposite, this is when errors, failures, or damage prevent your devices or software from working properly. Downtime can negatively impact your business by reducing productivity, affecting customer experience, and potentially leading to financial loss.
Our main focus is on ensuring high uptime to keep your business running smoothly.
While many IT support providers in West Sussex prioritise quick fixes, we take a different approach. By addressing the root causes of issues, we aim to proactively reduce your support tickets and enhance your overall IT performance.
At Syn-Star we offer an SLA two-hour guarantee during our opening times (07:30-17:00 Monday to Friday).
Any tickets submitted during these hours will be responded to urgently.
Realistically, your wait time is likely to be significantly shorter with an average ticket resolution in 2024 being 22 minuets.
We believe in a transparent approach to IT support.
Your package will include unlimited support requests regardless of how complex or minor a problem may be.
Our IT helpdesk is ready to respond quickly to calls for help if you are hit by a cybersecurity issue.
Our team of experts has decades of experience in dealing with cyberattacks and getting businesses back to work as quickly as possible.
We also offer cybersecurity training for members of staff to spot suspicious communications and we help businesses to reach the required level of security to achieve the Government’s Cyber Essentials accreditation.
This shows that you have the measures in place to protect not only your own systems and data but also those of your customers.
Our dedicated repairs team works tirelessly in our workshop five days a week, from 08:30 to 17:00.
We offer swift hardware repair services at our site in West Sussex, backed by access to thousands of spare parts—ensuring your machines are fixed in hours or days rather than weeks or months.
For more complex repairs requiring special-order parts, we benefit from strong partnerships with our suppliers, who provide quick and reliable support when it matters most.
Rest assured, we deliver exceptional remote IT support to keep your team productive and running smoothly.
We provide training in three essential areas including, Dark Web monitoring, cyber security and email phishing awareness.
We make sure that your team is fully aware of the range of threats out there, so they are ready to protect your IT systems and data.
We also help businesses to achieve Cyber Essentials accreditation, crucial for working with government bodies, charities and large corporate clients. Your customers can be confident that you have systems in place to protect their data.
We offer businesses in West Sussex a full range of IT services, including business telecoms, help with office moves, cabling, and providing Cloud-based software solutions, such as Microsoft 365, and connectivity.
Our strategic consultancy services can support your IT and business planning, while our experienced trainers offer training at all levels within your business
Contact us now
Areas we cover
Company
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
