Business IT Support: 7 Tips to Save Money
It is no secret that business IT support can be costly, however outsourcing your IT support comes with many benefits and if you partner with the right company, you can even save time and money.
It is no secret that business IT support can be costly, however outsourcing your IT support comes with many benefits and if you partner with the right company, you can even save time and money.
Simply put, IT support provides technical assistance and solutions for technology related issues whether they are related to hardware, software, network connections or security. When outsourcing your IT support, you will be most likely receiving around-the-clock monitoring and troubleshooting, system updates and patches, regular maintenance and security checks, training and guidance.
Any business that wants to enhance productivity and user and employee satisfaction will benefit from IT support. Most IT support companies offer packages tailored to your specific needs and able to work alongside your inhouse IT department if you have one but do check with your prospective IT support partners before making any assumptions.
The great thing about IT support is that it really lets you and your employees focus on the most important tasks at hand and growing your business. It significantly increases efficiency within your team and uptime and thus promotes a more reliable company image. On top of that, IT support includes implementing and maintaining security measures to protect your company, partners and customers against cyber threats.
You may think that IT support will be another expense added to your outgoings, but it may help you save on your business costs. By providing proactive maintenance and prompt problem resolution you can avoid costly repairs, downtime and reputational damage.
At Syn-Star we never want you to pay for services that you don’t need, that’s why we have broken down our services into two packages.
Click below to download our free brochure and find out which IT Support level your business needs.
The cost of IT support can vary widely depending on the level of service required, the size of your business and whether the IT support is outsourced or in-house. Here is a brief overview of IT support costs in the UK
You will find that London-based businesses may charge more for their hourly rate, but you can expect to pay upwards of £75 (+VAT) per hour.
Fully managed IT support services start around £300 a month. Opting for such a service could make your budgeting more transparent.
Of course, you have packages that charge support per user or device ranging from £80 to £150 per month per user.
UK businesses spend an average of £ 1,642 per employee on IT support and infrastructure.
There you have it, but bear in mind that these figures are approximate, and prices may differ depending on your specific requirements.
Here are Syn-Star’s tips on how to save money on your IT support:
In conclusion, building and maintaining your IT infrastructure in a strategic way with scalability in mind will help you reduce your costs associated with technology.
If you need to discuss your IT support needs get in touch with us.
Agnes Molnar
Agnes is Syn-Star’s expert content writer, she has Master’s degree in English Literature that provides a strong foundation in writing and critical thinking of everything she does.
Qualifications: Masters in English Literature
In-house training: HubSpot SEO, WordPress Training.
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Agnes Molnar
Agnes is Syn-Star’s expert content writer, she has Master’s degree in English Literature that provides a strong foundation in writing and critical thinking of everything she does.
Qualifications: Masters in English Literature
In-house training: HubSpot SEO, WordPress Training.
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This Audit is with a member of the Syn-Star team. Your opportunity to ask questions on your current set-up, best practise and anything else you may need. We will go through our audit process and then provide you with an overview of your current IT network.
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
