Remote IT Support for Business

Syn-Star’s Remote IT Support, delivers expert assistance to your entire team from any location.

Our cutting-edge systems ensure that we provide the same level of support as if we were right there in your office.

With our state-of-the-art tools monitor your devices 24/7 to maintain the health of your devices.

Our dedicated technicians work hard to pre-emptively address potential issues before they arise, ensuring your team experiences maximum uptime.

Join us on a journey to achieve 100% uptime. Click here to learn more.

Absolutely! We use industry-leading management systems to ensure data security.

Everything we do is focused on protecting you and your clients’ personal data.

We have been helping companies like yours with IT and telecoms since 2002.

Our team consists of senior IT solutions specialists to help you with the most complex matters, down to 1st Line Technicians who are your primary defence.

Nope! About 97% of the IT Support we offer is achieved remotely.

We’re based in Hampshire, but we support businesses across the country with their IT systems.

If you’re in need of an on-site visit, this can be arranged.​

Our IT Support contracts are for a minimum of 12 months, and then continue on a three month rolling contract.

The role of an IT Support specialist is to ensure your technology is doing what it’s designed to do and maximise your business uptime.

Without the support of an IT professional, you may lose out on expert support and crucial cyber security advice which may lead to reduced business uptime.

We have a 90-day happiness guarantee scheme – If you’re not truly satisfied with our IT Support within the first 90 days, you can terminate your contract. 

We’ve been an IT provider for more than 20 years.

We closely work with you to ensure our annual deep dives keep you on track.

Our team proactively resolve and investigate issues to eradicate repeat faults to increase your business uptime.

We’d be happy to connect you with one of our clients upon request.

IT technical support monitors the systems and networks belonging to your business.

General day-to-day maintenance, such as updates are conducted by an IT Support specialist regularly.

We will build a 5-year roadmap to ensure your journey to 100%

We love working with charities and discount our IT services to good causes.

We regularly volunteer for charity events, so please get in touch and let us know what you’re up to.

Please visit our Pricing page where we outline the monthly pricing of IT Support.

Additional devices can be included for a cost of £10 per device.

Meaning that if you have one computer as well as a laptop and tablet, we will support these additional devices at a discounted rate.

Setting up IT Support for business starts with a review of your current technology and processes.

Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal.

Then together we will create a strategic 5-year plan and our 4-step boarding process will begin.