IT Support Portsmouth

Does your technology support your growth?

Improve the performance of your business IT with wraparound support to suit your needs.

Tailored IT Support That Fits Around Your Business Needs

We love that your business is unique!

Don’t settle for a basic support package, instead, we will build a tailored quote that fits your businesses unique needs and goals.

Services we offer:

All your tech needs under one roof for your Portsmouth-based business.

Backup &
Disaster Recovery

We work with you to protect your business by preparing for potential disasters, ensuring minimal downtime, regular data backups, and a comprehensive plan for all situations.

Cloud
Computing

Cloud solutions give you and your employees the flexibility to operate from anywhere at any time.
Want to ensure your cloud migration is a smooth pain free process? Book a call to discuss how Syn-Star can help today.

Total Cyber
Solutions

Regularly testing your cyber security defences ensures proper protection.
Our regular network penetration tests (ethical hacks) help strengthen defences as your business evolves.

Business Phones

We have been providing tailored business communications for over 20 years.
Our modern phone systems are easily adapted to suit your staff and their individual working styles for maximum productivity and usability while preforming tasks

IT Consultancy

Do you have an internal team or person that currently looks after the day-to-day IT?
We can help them manage your I.T. better, plan for the future, budget, supply hardware and guide you to implement advanced cyber solutions with our device only support option.

Broadband

We are direct BT wholesalers, meaning we can use the BT portal on your behalf and see usage information in real time.
Our broadband comes with unlimited technician support and we guarantee a price match of your current broadband or quote.

Backup &
Disaster Recovery

We work with you to protect your business by preparing for potential disasters, ensuring minimal downtime, regular data backups, and a comprehensive plan for all situations.

Cloud
Computing

Cloud solutions give you and your employees the flexibility to operate from anywhere at any time.
Want to ensure your cloud migration is a smooth pain free process? Book a call to discuss how Syn-Star can help today.

Total Cyber
Solutions

Regularly testing your cyber security defences ensures proper protection.
Our regular network penetration tests (ethical hacks) help strengthen defences as your business evolves.

Business Phones

We have been providing tailored business communications for over 20 years.
Our modern phone systems are easily adapted to suit your staff and their individual working styles for maximum productivity and usability while preforming tasks

IT Consultancy

Do you have an internal team or person that currently looks after the day-to-day IT?
We can help them manage your I.T. better, plan for the future, budget, supply hardware and guide you to implement advanced cyber solutions with our device only support option.

Broadband

We are direct BT wholesalers, meaning we can use the BT portal on your behalf and see usage information in real time.
Our broadband comes with unlimited technician support and we guarantee a price match of your current broadband or quote.

Reliable IT Solutions For Businesses In Portsmouth

Our exceptional IT service includes tailored planning and scalable solutions that can be adjusted to meet the needs of your expanding business.

Our goal is to offer proactive IT solutions, allowing your team to focus on their daily tasks while we ensure the seamless operation of your IT infrastructure to support your entire team effectively.

We provide both On-site IT Support and Remote IT support to all of your employees, no matter their location, giving you peace of mind knowing we are always able assist your employees.

Immediate IT Support Solutions

Customer Reviews

Join our satisfied clients across Portsmouth who trust us to handle their diverse IT issues.
Don't just take our word for it...

“Thank you for being our IT superheroes throughout the year. You don’t just fix our IT issues; you sprinkle a little magic on top”

Nicola

“We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements.”

Matt

Find out what other people have to say...

Easy 4 Step On-Boarding Process

We know you might be worried about the transition to a new IT Support provider.

We understand this and have created a simple 4-step on-boarding process to ensure you are well informed through every stage from the start.

For your added peace of mind, we offer a 90-day happiness guarantee  to all new clients because we are so confident you will be satisfied with our level of service.

What's Included?

Your IT Support in Portsmouth will always be focused on uptime. We believe in a proactive approach with regular reviews and 24/7 monitoring to prevent issues from arising.

Unlimited IT Support in Portsmouth

Unlimited IT support with total access for every staff member

Tailored packages

A tailored service where you only pay for what you need

Online Support Portal

Easy access to our fast-response IT expertise through your own online portal client portal

Remote & Onsite Support

Our technicians will support you both remotely and onsite for all your IT needs

Regular Updates

Regular updates and reporting on uptime analysis to ensure you are getting the most out of your IT

Annual Deep dives

Annual deep dive strategy sessions with your client relationship manager to help you grow your business

Client Relationship Manager

Your own dedicated client relationship manager that will discuss solutions, troubleshoot issues and provide expert advice.

Cyber Security & Compliance

Access to a full range of experts that can help implement, maintain and look after the cyber security of your business.

Syn-Star IT Support

Reduce downtime and boost productivity with our exceptional IT support in Portsmouth

Recognising the crucial role your IT infrastructure plays in the success of your business, we are acutely aware of the impact that any downtime can have on your operations and bottom line.

Our comprehensive IT support services in Portsmouth not only address and resolve any IT issues you may face but also proactively implement fail-safe measures to maintain and safeguard your systems effectively. 

Why choose Syn-Star?

We Get to Know You!

We pride ourselves on providing personalised IT Support that takes the time to understand your business from the very beginning.

When you reach out to us, you will be speaking directly with one of our friendly and knowledgeable technicians (based in the UK), who will take the time to familiarise themselves with your team and your specific requirements.

Competitive

Price is not everything, but it is an important factor!
We provide affordable solutions that never compromise on quality.
Your team will benefit from unlimited support requests, allowing us to consistently provide expert knowledge and suggestions that make the most of your IT budget.
Together, we can ensure that your business reaches its full potential with the technology you use.

Great Customer Service

Our exceptional customer service includes seamless communication within our close-knit team that has been providing a reliable structured service for over 20 years.

You will have your dedicated account management team that ensures your needs are met promptly and effectively.

Get An Instant Quote Now For
Our IT Support In Portsmouth

Let us provide you with an obligation-free price for switching to Syn-Star for your IT Support

Or call our sales line:

Make the smart choice in choosing the right IT Support services in Portsmouth

Choose Syn-Star with confidence as your trusted IT support provider and experience peace of mind with our 90-day happiness guarantee.

At Syn-Star, we excel in showcasing our value, earning trust with our clients, and strive to be your long-term partner in driving your business success through innovative IT solutions.

IT support providers free promise transitioning bonus

Last Years Results

0 %

Tickets Resolved faster than emergency SLA!

0 %

Increase in first fix resolved than 2022

0

Out of 5 Star Customer Review

How we helped businesses like yours!

Checkout our Learning Centre

Our Partnerships

Frequency Asked Questions

The best IT Support isn’t a company. Instead, it’s a way of working where the client’s needs and goals are prioritised.

We work proactively to put preventative measures into place to reduce the likelihood of things going wrong.

Should there still be an issue, we will be there, but we will try to stop those issues from occurring in the first place.

At Syn-Star, we offer our clients a 90-day happiness guarantee, giving them the opportunity to end the contract if they are not satisfied within this period. However, it’s important to note that our full contract duration is actually 12 months, which then transitions into a three-month rolling contract. We have designed our contract structure in this way to allow us ample time to build strong relationships with our clients and earn their trust. Many businesses who have joined us on this journey have appreciated this setup, and if you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.

To view more about our pricing please visit our pricing page.

We offer transparent pricing, bespoke to your individual business.

The answer is absolutely we can support your remote, hybrid, and office workers with ease.

We pride ourselves on our ability to provide flexible remote support using state-of-the-art technology. 

Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.

In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.

We are thrilled to support local charities and committees. Talk to us today about your needs to see how we can help!

If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.

We have been providing bespoke IT Support since 2002! If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.

Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly. They will spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime. 

No matter how many machines you have, Syn-Star can help to protect your uptime. Let us know about any tablets or smartphones, as well as desktop and laptop computers, when you speak to a technician.

We start by thoroughly looking at the different working technologies you have in place. This allows us to gain understanding around your business needs. 

Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.

Finally, we will help you through our simple onboarding process that is included within your quote.

IT Support Quote

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Discuss IT Support

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.