Need Instant Support in Portsmouth?
Need IT Support in Portsmouth right now?
Our expert team is ready to assist you right away, simply contact us by phone or submit an enquiry online.
That Powers Productivity
Join our satisfied clients across Portsmouth in areas like Havent and Cosham
You’re Not Buying IT Support, You’re Buying Peace of Mind
Your technology should just work.
When it doesn’t, it kills time, breaks momentum, and creates frustration.
Our Portsmouth-based IT support gives your
Employees.
Lightning-fast support with tech problems
Increased uptime for smoother workdays
Confidence in the tools they use
Support that feels like part of your team
Business.
Reduced risk of downtime & data loss
What’s Included with our FREE IT Review?
No Obligation, Maximum Clarity
Our free IT review gives you a clear, no-pressure snapshot of your current setup. We’ll identify hidden risks, spot inefficiencies, and highlight easy wins often without increasing your IT spend.
What’s included:
✅ Current IT Audit – Understand what’s working and what’s not
⚠️ Risk Identifier – Spot security gaps and vulnerabilities
🛠️ Inefficiency Detector – Uncover outdated tools or wasted spend
📈 Improvement Suggestions – Actionable steps to boost performance
🌐 Free Dark Web Scan – Check if your business has been compromised
Support your employee’s will love and will help you sleep well!
Enjoy uninterrupted IT support in Portsmouth with a proactive approach that includes regular reviews and 24/7 monitoring, ensuring potential issues are prevented before they impact your business.
Your team will enjoy full access to our expert technicians.
With various communication options such as email, phone, and desktop support functions, your team can easily submit and track every support ticket from anywhere, regardless of the device you’re using.
We have specialists for every challenge—whether it’s printer issues, connectivity problems, or Microsoft errors.
Our advanced system ensures you are matched with the most qualified technician to address your issue as promptly as possible to ensure the most swift resolution.
We are porud to have gained over 20 years of experience as a business assisting businesses in Portsmouth and the surrounding areas.
When you choose Syn-Star you get easy access to our fast-response IT support portal where you get the ability to view live updates and track all open tickets and projects from your organisation.
We have established strict SLAs for all emergency support requests.
Every request is immediately directed to the appropriate technician queue, ensuring swift action. Our dedicated team takes pride in the strong relationships we’ve built with clients and our consistently fast response times.
It’s reassuring to know that, in an emergency, expert support is guaranteed.
Our technicians will support your team in Portsmouth both remotely and onsite.
Our team push out regular scheduled updates and patches to ensure all of your devices remain as secure as possible.
These updates are scheduled at a planned time that suits your business needs. This schedule is set up within our simple onboarding process.
Quarterly progress meetings keep you updated with industry changes and ensuring both of us stay aligned. No one wants to pay for licenses and software you are not using!
Your requirements on your business technology will evolve as your grow, Syn-Star is here to ensure it is helping the business, it’s employee’s and keeping your data secure.
Your own dedicated client relationship management team are on hand to discuss solutions, troubleshoot issues and provide expert advice whenever you need it.
Your own dedicated technician!
They will learn your business from a ‘nuts & bolts’ perspective. From the beginning they will be a part of the onboarding, then manage any upgrades and major changes through out.
Gain access to a full team of experts that will implement, maintain and look after the cyber security of your business. We have industry-leading tools at our fingertips including the ability to complete comprehensive penetration tests
We have worked hard at streamlining our entire onboarding process to ensure your experience with switching to Syn-Star is as seamless as possible.
Find out more about our simple 4-step onboarding
Your business deserves reliable, effective IT solutions, backed by a 90-day happiness guarantee. If you’re not completely satisfied within the first three months, we’ll ensure the necessary adjustments are made—so you can stay focused on success without the stress of IT concerns.
When urgent issues arise, count on 2-hour emergency support to swiftly resolve critical system failures or security threats. With rapid response times, your business operations remain uninterrupted, giving you confidence that expert help is always available.
Stay ahead with proactive, dependable IT support designed to provide peace of mind and seamless business continuity.
We’ve invested in Datto RMM (Remote Monitoring & Management) and IT Glue Document Management to ensure our team has the knowledge & tools to fix issues thoroughly and quicker.
We can access all machine specs, statuses, and performance in a unified platform, this enables more proactive management and rapid issue resolution.
Our technicians consistently improve these platforms to maximise proactivity for all of our clients.
We implement robust security, monitor for vulnerabilities, and ensure your compliance meets industry standards. Resulting in reducing risks and fines.
We have setup weekly automated tasks at a time that works within your business operations.
These tasks include updates, patches, and backups to ensure your assets are always secure and optimised.
By preventing IT downtime and minimising disruptions, we save your business valuable time and money.
Our focus is to ensure you are more productive, safer and cost efficient.
Our capability to monitor in real-time, leverage predictive analytics, and utilize comprehensive reporting allows us to detect and resolve issues proactively, ensuring seamless business operations for all our clients.
We provide you with monthly detailed reports and analytics on your IT assets, empowering you to make informed decisions, optimise resources, and plan strategically.
We are able to effortlessly scale our services to match your success, maintaining your IT performance and security as your business grows.
We provide you with monthly detailed reports and analytics on your IT assets, empowering you to make informed decisions, optimise resources, and plan strategically.
We are able to effortlessly scale our services to match your success, maintaining your IT performance and security as your business grows.
Your business will benefit from a simple 4-step onboarding process, ensuring a smooth transition to Syn-Stars IT Support in Portsmouth.
Enjoy a seamless experience with confidence and peace of mind from day one.
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Gathering
Meet, Learn, Audit
& Asset Tag
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Adjust & Refine
Improve & Start
to Support
Calculate your IT Savings
Submit the following information for a quick-quote for IT Support.
Next
Choose the services you require
Choose the services
you require
Get a tailored quote designed to match your business’s unique needs and goals, ensuring the perfect fit for your operations.
We have been providing tailored IT Support for businesses in Portsmouth since 2002!
We are determined to match your business in Portsmouth with the correct level of support that aligns with your needs and budgets.
With over 20 years of experience assisting businesses in Portsmouth and surrounding areas like Southsea and Cosham, we are confident in our ability to provide top-notch IT support.
We are proud to be a Microsoft Solutions Partner.
Microsoft 365 gives you and your employees the flexibility to operate from anywhere at any time.
Want to ensure your migration is a smooth pain free process? Book a call to discuss how Syn-Star can help today.
We aim to give you peace of mind with your cybersecurity and work together to ensure your business makes informed decisions against evolving cyber threats with our industry-leading cybersecurity services.
Our experts based close to Portsmouth work tirelessly on a day-to-day basis, analysing your risk profile by running comprehensive security audits to ensure your tailored defence is consistently improved.
Our experts ensure your business data in Portsmouth is protected through reliable data backup and disaster recovery services.
In the event of a data loss, our team ensure a quick restoration of all critical information to your site based in Hampshire for business continuity.
Our team receive regular training to ensure we are prepared for every scenario.
Why not choose Syn-Star to provide your business broadband and connectivity as well?
As authorised BT partners, we offer access to exclusive broadband packages tailored for your needs.
Our broadband comes with direct technician support and we guarantee a price match of your current broadband or quote.
We offer more than just ongoing assistance—we provide access to the finest Telecoms equipment available, including cutting-edge digital phone systems that come with unlimited support as standard.
Our solutions ensure effortless integration across all devices, whether your employees rely on desk phones, mobile devices, headsets, or other tools—all with no hidden fees or additional costs.
Moreover, we extend unlimited support to every individual on your team at no extra charge, ensuring every employee has the help they need to make the most of their new phone system.
All good relationships start with understanding how each side can help each other.
Book a free chat with an expert now to see if we’re a good fit for your business.
If you’re looking to enhance your user’s output, strengthen cyber security, or ensure your business is prepared for the future, our IT experts are here to support you.
Receive personalised guidance, valuable insights, and effective solutions tailored to your needs.
Let’s talk, click below and with only three simple questions, our team will be in touch to discuss your requirements.
Having IT Issues? Speak to an Expert Today
Having IT Issues?
Speak to an Expert Today
Need IT Support in Portsmouth right now?
Our expert team is ready to assist you right away, simply contact us by phone or submit an enquiry online.
How we take Clients on a
Journey to 100%
Discover our Learning Centre, designed to empower businesses in Southampton with knowledge and practical insights
We’ve created 100’s of blogs, webinars and helpful guides to keep you up-to-date within the world of IT!
The best IT Support isn’t a company. Instead, it’s a way of working where the client’s needs and goals are prioritised.
We work proactively to implement preventative measures that work to reduce the likelihood of things going wrong.
Should your team still come across an issue, our technicians will be there to support them.
At Syn-Star, we offer a 90-day happiness guarantee, which gives you the opportunity to end your contract at any time within the first 90 days if you’re not satisfied for any reason.
However, it’s important to note that our full contract duration is initially 12 months, which then transitions into a three-month rolling contract.
We have designed our contract structure with you in mind. Our goal is to build a strong relationship with our clients with customer satisfaction being our main drive.
If you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.
To view more about our packages please visit our pricing page.
We offer transparent pricing, bespoke to your business needs, if you would like a quote click here.
The answer is absolutely we can support your remote, hybrid, and office workers with ease.
We pride ourselves on our ability to provide flexible remote support using state-of-the-art technology.
Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.
In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.
We are thrilled to support local charities and committees. Talk to us today about your needs to see how we can help!
If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.
We have been providing bespoke IT Support since 2002! If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.
Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly. They will spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime.
No matter how many machines you have, Syn-Star can help to protect your uptime. Let us know about any tablets or smartphones, as well as desktop and laptop computers, when you speak to a technician.
We start by thoroughly looking at the different working technologies you have in place. This allows us to gain understanding around your business needs.
Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.
Finally, we will help you through our simple onboarding process that is included within your quote.
Contact us now
Areas we cover
Company
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
