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Top 8 VoIP Headsets for noisy environments

Discover the 8 best VoIP headsets for when you are in a noisy office environment, plus how to integrate them with your systems.

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What makes a good VoIP headset for noisy environments?

A VoIP headset can massively enhance the quality of your calls, particularly if you work in a noisy environment; here are our suggestions for VoIP headsets to transform your call quality.

Whether you already use VoIP to make calls or you’re in the process of preparing for the Big BT Switch Off, the right headset can boost the quality of your calls, particularly if you have a busy, noisy workplace. This guide looks at what you should consider before choosing the right headset for your needs.

What is a VoIP headset?

VoIP (Voice over Internet Protocol) allows you to make calls over the internet. There’s no need for a landline, just an internet connection, a suitable device that can connect to the internet and software to make the call. 

With BT due to switch off their ISDN network, VoIP is a popular alternative because now your laptop, PC, or tablet can be used to make calls. And with a VoIP headset replacing the traditional handset, you can install headset software to make your portable device a convenient communications tool.

Whether you work in a contact centre, dealing with a high level of calls, or WFH, taking the occasional call from the boss or a customer, using the right VoIP headset offers comfort and convenience if you want to use your hands during a call. It’s also effective if you need to block out background noise such as traffic or family life while you’re on a call.

What headset features should you consider?

You want to ensure your headset facilitates clear communication, no matter where you’re using it. You also need to consider compatibility, endurance and comfort. With all this in mind, here is a range of features that could affect your decision:

  • What device, or devices, and operating systems will you be using the headset with? Make sure you find a compatible set.
  • Do you want to connect the headset via cable or wireless? Plugging wired options into a device mean you have less flexibility of movement but the connection is more stable. Wireless options give you greater flexibility and can work with most devices, with no need for adapters to fit a range of ports, but the connection may be more patchy and less secure.
  • How often and for how long will you be wearing the headset? Wired headsets can charge directly through their device but wireless headset need recharging. Can you get the amount of usage you need between recharges?
  • How long will you be wearing the headset during the day, and which is the most comfortable way to wear them (over or behind your head or over the ear)? Is a binaural or monaural headset more comfortable for you? What materials feel best against your ear? 
  • How is the sound quality? Poor quality will distract from a call, causing frustrating and making a poorer customer experience. The sound quality needs to ensure that a conversation feels natural.
  • Do you need noise cancelling? If you work in a busy environment this may be essential (for example, with passive noise cancellation). Do you need to stop inappropriate or distracting background noise from being captured by the microphone for the other person to hear (active noise cancellation)?
  • Which special features and headset controls make use easier?

 

Your budget is also an important factor in your choice. The good news is there’s a wide range of choice in most cost brackets, but you still need to ensure your new headset performs adequately for you and your environment.

8 Best VoiP headsets for 2024

There are many headsets on the market but to help get you started with your search, here are some popular choices:

  • Jabra Evolve 75: Lightweight, with Bluetooth connectivity and a long-lasting battery
  • Poly Voyager 8200: Good roaming range and noise cancellation
  • Grandstream GUV3000 HD USB Headset: A cost-effective option with HD audio and a noise cancellation microphone
  • Poly Blackwire 7225: A wired option with active noise cancellation and lightweight to wear
  • Jabra Evolve 40: Passive noise cancellation and connectivity with any device with a USB or headset jack
  • Sennheiser MB 660 UC MS: Good audio quality, comfortable to wear, with ambient audio cancellation
  • Logitech H600: A value-for-money option with a fold-up design for greater portability
  • Microsoft Lifechat LX-6000: A wired headset with good microphone noise cancellation and a simple design

Are you looking for more business telecoms advice?

The ability to communicate effectively, both internally and externally, is essential for a business and every system and piece of comms equipment you use has an important role to play.

At Syn-Star we specialise in telecoms, supporting business with a range of services, from telephony systems to internet connectivity and phone equipment. We can support your business communications with a holistic end-to end service.

If you want to improve communications for better employee and customer experiences, get in touch with Syn-Star and ask us how we can support your business.

How will the BT Switch off effect your business?

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