How does IT support business? We can help!

Businesses rely on their technology for everyday running, making IT support an integral part of any business, but are you receiving the full range of services available?

IT Consultancy

How does IT support business? We can help!

How to avoid common computer mistakes

Share This Article

LinkedIn
Facebook
WhatsApp
Email

Many users of technology in the workplace can remember a time when a sense of panic engulfs them because their laptop has crashed, or a critical piece of technology isn’t working and a deadline looms 

At those times we want to quickly turn to an IT Support service for help. But the reality is that effective IT Support can offer far more than just an emergency service. We look at how IT Support services can help businesses through a whole range of services. 

What can an IT Support service provide? 

The role of an IT services team embraces all aspects of IT and can take on wide-ranging responsibilities: 

 

  • Network security: Protecting the business network from unauthorised access and managing firewalls, installation of antivirus and VPN software, keeping regular checks on its integrity and helping you to achieve Cyber Essentials accreditation.  
     
  • Back-up solutions: Protecting against the loss of information and data through accident or cyber-attack, including business resilience and provision of external storage and online Cloud solutions.
     
  • Telecoms: Provide and manage a range of telecoms solutions, predominantly VoIP in the run-up to the switch-off of copper wire landlines in 2025, to benefit from the latest technologies and provide more flexibility.
     
  • Cloud services: Making sure these are available to allow teams to interact as necessary, even when working remotely, and that internet connections are maintained sufficiently for its use.
     
  • Software as a Service (SaaS): This is software that requires a subscription, such as Microsoft 365, SharePoint or e-mail services. IT services can ensure connection to these services and can be set up to allow teams to fully benefit from the Cloud-based functionality of SaaS.
     
  • Hardware installation: Installing, maintaining and keeping up to date hardware devices such as printers, computers, routers etc.
     
  • Data reporting: Informing on technology usage, storage availability, threats etc so that our partners can better understand how effective their IT solutions are and identify opportunities for improvement.
     
  • Monitoring: Making sure networks are working effectively, there are no security threats and systems are fully operating by doing repairs and updates promptly. 
     
  • Tech support: Resolving technical issues for employees is often a crucial role that technical experts in IT services fulfil, so that problems are solved quickly and the disruption is minimal. This includes remote support, so that technicians can access a device through the internet and resolve issues for remote staff. 
     
  • IT Strategy: Building IT services for the future that support the long-term goals and objectives of the business.
     
  • Training: Hardware and software training to ensure users can securely use the tools they have and to their full capacity and make the most of your investment in IT.

The Syn-Star approach to delivering IT services 

At Syn-Star we work in partnership with our clients to provide tailored IT services that deliver exactly what they need. This can often be more cost effective than having an internal team, because it is easier to scale IT services provided externally so you only pay for what you need.  

 

Being supported by expert IT services can also offer long-term savings, as you maximise the functionality and potential of your hardware and software and your team can benefit from its full capabilities.  

 

Being focused on the technical support of IT, we never lose sight of the overall objective – to facilitate productive and efficient teams and support business growth.  

 

IT services are there to enable teams to do more and if you want to make sure this continues, or have plans to expand your IT systems further, contact us  to discover how our IT services enable our partners to achieve more. 

Picture of Anne-Marie Blazdell

Anne-Marie Blazdell

Anne-Marie Blazdell is a Marketing & Communications Manager with expertise in digital marketing, content creation, and IT solutions. With a strong foundation in graphic design, she trained at Farnborough College of Technology and Southampton Solent University before advancing into marketing and business IT support.

Since joining Syn-Star in 2022, Anne-Marie has specialised in crafting SEO-optimised website content, managing social media, and helping businesses navigate the complexities of IT. Her work bridges the gap between technology and business, making IT more accessible and effective.

Share this article

LinkedIn
Facebook
WhatsApp
Email

Sign up to our newsletter

Newsletter

Latest Posts

Best Anti-virus for Windows 7
Strategies to prevent a breach over Christmas
Disaster recovery plan for manufacturing
Multi-factor authentication login screen on mobile and desktop
AI At Work Empower Your Team Without Risking Your Data
Best Anti-virus for Windows XP
Post Views: 1,389
This is our popup test

WARNING

Security Alert

You’re device is on an Unsupported Windows Operating System for your security, please contact us.  

IT Support Quote

Fill in the below to get a quote emailed to you

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.