Decrease downtime and minimise security risks by implementing IT support services for your Reading business.
Your business, much like its employees, is unique.
This is why it is important to use an IT support company who treat each client as an individual.
Doing so can greatly increase uptime and ensure that you use the correct software and hardware to meet your needs.
We provide reliable and effective IT solutions for businesses in Reading by working with you to create a tailor-made package that ensures your I.T. products are put first.
We serve businesses of all sizes across the South of England, including Hampshire, West Sussex and Surrey.
The benefits of increased uptime include:
We can support you with all of your tech needs in Reading
We not only support you with all of your IT needs but will actively monitor your devices to ensure optimum performance for all employees.
Safeguarding your business data with backups guarantees that if data loss occurs, your essential files can be promptly and seamlessly recovered.
By adopting cloud-based computing solutions in reading, your team gains the freedom to work from anywhere while securely accessing their files.
This not only promotes flexibility within your organisation but also opens the door for your business to embrace remote positions with ease.
Our advanced cyber security solutions in Reading ensure that your business is protected against evolving threats. Our team of in-house cyber security experts will assess your risk profile upon joining us and provide customised strategies to enhance your defence according to industry standards and regulations.
VoIP business phones empower your team to seamlessly handle calls while being able to continue day-to-day tasks no matter what their position entails.
Your team can choose from desk phones, smartphones, handheld devices and a selection of headsets specifically design for different working styles.
Enhancing internal communication not only boosts professionalism but also demonstrates your business’s tech-savvy image, signalling progress and success to your valued customers.
As your business maps out its IT Support needs in Reading we can support you with resource allocation, this process lays the foundation for a clear technology roadmap. This roadmap guarantees that your business moves forward by optimising the use of available IT systems within your specified budget.
As BT partners, we access the BT portal for seamless monitoring. Our broadband packages offer unlimited support and competitive pricing. Trust us for all your IT needs for a streamlined experience.
Safeguarding your business data with backups guarantees that if data loss occurs, your essential files can be promptly and seamlessly recovered.
By adopting cloud-based computing solutions in reading, your team gains the freedom to work from anywhere while securely accessing their files.This not only promotes flexibility within your organisation but also opens the door for your business to embrace remote positions with ease.
Our advanced cyber security solutions in Reading ensure that your business is protected against evolving threats. Our team of in-house cyber security experts will assess your risk profile upon joining us and provide customised strategies to enhance your defence according to industry standards and regulations.
VoIP business phones empower your team to seamlessly handle calls while being able to continue day-to-day tasks no matter what their position entails.Your team can choose from desk phones, smartphones, handheld devices and a selection of headsets specifically design for different working styles.Enhancing internal communication not only boosts professionalism but also demonstrates your business's tech-savvy image, signalling progress and success to your valued customers.
As your business maps out its IT Support needs in Reading we can support you with resource allocation, this process lays the foundation for a clear technology roadmap. This roadmap guarantees that your business moves forward by optimising the use of available IT systems within your specified budget.
As BT partners, we access the BT portal for seamless monitoring. Our broadband packages offer unlimited support and competitive pricing. Trust us for all your IT needs for a streamlined experience.
Our exceptional IT services focus on strategic planning and seamless scalability, aimed at providing proactive solutions to drive your business towards success in Reading.
We are committed to ensuring that your IT infrastructure functions seamlessly, guaranteeing smooth operations for your team both now and in the future.
With the flexibility of on-site and remote support for all employees, regardless of their location, you can trust us to deliver unwavering assistance through our customised packages tailored to meet your business needs.
Moving your Reading-based business to our proactive IT Support Services is seamless with our efficient approach. Our simple 4-step onboarding process is tailored to give you peace of mind from the very beginning.
Immediate IT support resolutions from your dedicated technicians to all employees with measured SLA response times
A bespoke IT support package build around your needs so that you only pay for what you need.
Easy access to our fast-response IT ticketing system through your online portal client portal to track and monitor all ticket activity and resolutions.
Remote Support & Onsite Support for all employees to ensure the most productive working styles.
Regular updates, reviews and training available to all staff to ensure you are getting the most out of your I.T.
Annual deep dive sessions with your client relationship manager to help plan, strategies and budget to get the most out of each financial year.
Your own dedicated client relationship manager that will discuss solutions, troubleshoot issues and provide expert advice.
Access to a full range of experts that can help implement, maintain and look after the cyber security of your business.
Whether you’re a large, multi-chain corporation or a small family-owned business, IT support is crucial to minimise downtime and promote better security. We offer both on-site and remote support, making it perfect for the modern workforce.
You can find out more by booking a call with one of our team. This can enable you to gain a no-obligation quote tailored to your specific needs, as well as learn more about why successful Reading companies have made the switch to Syn-Star.
Our IT support technicians can easily visit your site for any on-site support requests in London.
For the fastest possible support, we also have a fully managed support service where we can fix your issues remotely with a pane of glass technology model.
Our friendly and dedicated team of support technicians has a combined experience of over 50 years helping our customers with their support requirements.
We have a 4.6 star review rating on Google, many of which mention our highly trusted technicians by name.
With cyber-crime increasing dramatically, we can support your business in every way possible. All cyber security options will be discussed during your first initial call.
We can provide, Anti-Spam, Anti-Virus, Password Managers, Backups, Disaster Recovery Plans, Cyber Security Team Testing & Training, as well as full Penetration Testing.
Let us provide you with an obligation-free price for switching to Syn-Star for your IT Support
Or call our sales line:
Information Technology Support, sometimes known as technical support, is a service to an individual or business that consists of solving issues when it comes to computer technology. From assisting with software issues, to addressing matters with hardware, IT support is focused on this.
Absolutely! We use the industry leading management systems to ensure this. Everything we do is focused on protecting your and your clients’ personal data, especially when we’re working on your machines to offer IT Support.
We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.
Nope! About 97% of the IT Support we offer is achieved remotely. We’re based in Hampshire, but we support businesses across the country with their IT systems. If you’re in need of an on-site visit, this may be arranged.
Our IT Support contracts are for a minimum of 12 months, and then continue on a three-month rolling contract. We’re not in the business to tie you in to a lengthy IT support contract.
The role of an IT Support specialist is to ensure your technology is doing what it’s designed to do. IT Support is important because the team makes sure your data is stored in a secure way. Without the support of an IT professional, you may loose important information and interrupt business operations.
We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.
We’ve been an IT provider for more than 20 years. That’s testament to the hard work and skills of our brilliant team. We’d be happy to connect you with a client of ours to ask.
IT technical support monitors the systems and networks belonging to a business. General day-to-day maintenance, such as updates, is conducted by an IT Support specialist too. Problems tend to be resolved in-person or remotely.
We love working with charities and discount our IT services to good causes. We’re sometimes interested in volunteering for events too, so get in touch and let us know what you’re up to.
Please visit our Pricing page where we outline the monthly pricing of our IT Support Package.
Our IT Support includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.
Setting up IT Support for business will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.
You’re device is on an Unsupported Windows Operating System for your security, please contact us.
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
