Take your business to the next level with Microsoft’s cloud-based computing solutions—designed to boost flexibility, productivity, and security across your organisation. Whether your team is working remotely or on-site, our expert technicians ensure seamless integration and ongoing support. With over 20 years of experience supporting businesses across Hampshire, Syn-Star delivers proactive, tailored Microsoft solutions that keep your operations running smoothly. What We Offer: Azure Solution Services We go beyond remote desktop support to configure Azure environments, resolve performance issues, and fine-tune settings for optimal efficiency. Microsoft Office Assistance From installation and configuration to troubleshooting crashes, freezes, and compatibility issues, we ensure your Office suite runs flawlessly. We also help manage email accounts and customise settings to suit your workflow. Windows Operating Systems Our team handles everything from user account setup and permission management to resolving system-level challenges and customising Windows settings for your business needs. Cloud Storage Management We configure OneDrive for secure, efficient cloud storage and set up Microsoft Teams across your devices for streamlined communication. Plus, we’re here to troubleshoot any related issues that arise. Ready to optimise your Microsoft environment? Get in touch with Syn-Star today for expert support that keeps your team connected, productive, and protected.

Information Technology (IT) Support, sometimes known as technical support, is a service to an individual or business that consists of solving issues when it comes to computer technology. From assisting with software issues, to addressing matters with hardware, IT Support is focused on this.

Is my data safe with Syn-Star?

Absolutely! We use the industry leading management systems to ensure this. Everything we do is focused on protecting your and your clients’ personal data, especially when we’re working on your machines to offer IT Support.

Do you offer IT support for businesses in Surrey?

Yes, Syn-Star provides tailored IT support for businesses across Surrey, including proactive monitoring, cybersecurity, and cloud services.

Can Syn-Star support remote and hybrid teams in Surrey?

Absolutely. We offer remote IT support using secure tools to ensure seamless service for hybrid and remote workforces.

What makes Syn-Star different from other IT providers?

We offer a 90-day happiness guarantee, 2-hour emergency SLA, and dedicated relationship managers to ensure your business receives exceptional IT support.

📞 Speak to Our Team Now

0333 242 0434

📞 Speak to Our Team

0333 242 0434

Learning Centre

📞 Speak to Our Team

0333 242 0434

Surrey IT Support

That Supports Business Growth

What’s Included with our FREE IT Review?

What’s Included with our

FREE IT Review?

Book Your Free IT Review

No Obligation, Maximum Clarity

Our free IT review for businesses in Surrey gives you a clear, no-pressure snapshot of your current setup.

We’ll identify hidden risks, spot inefficiencies, and highlight easy wins often without increasing your IT spend.

✅ IT Audit

Understand what’s working and what’s not

⚠️ Risk Identifier

Spot security gaps and vulnerabilities

📈 Improvements

Actionable steps to boost performance

🌐 Free Dark Web Scan

Check if your business has been compromised

✅ Current IT Audit

⚠️ Risk Identifier

🛠️ Inefficiency Detector

📈 Improvement Suggestions

🌐 Free Dark Web Scan

Join 100’s of Leading Businesses in Surrey

Surrey's Top-Rated IT Support

Join our satisfied clients across Surrey.

What’s Included in your IT Support Plan?

Your IT Support in Surrey will always be focused on uptime. We believe in a proactive approach with regular reviews and 24/7 monitoring to prevent issues from arising.

Unlimited Remote Support

Expert Support, Anytime You Need It

When you partner with Syn-Star, your team gains full access to our highly skilled technicians ready to tackle any IT challenge with speed and precision.

Welcome Pack & Seamless Communication

Upon joining, your team will receive branded merchandise that makes it easy to reach us. Whether it’s via email, phone, or our integrated desktop support tools set up during onboarding, submitting and tracking support tickets is effortless, no matter where you are.

Specialists for Every Scenario

From printer malfunctions and connectivity hiccups to Microsoft-related issues, our dedicated experts are equipped to resolve it all.

Fast, Intelligent Remote Support

Our advanced remote system ensures you’re instantly connected to the technician best suited to your issue delivering swift, effective resolutions every time.

Trusted for Over Two Decades

With more than 20 years of experience supporting organisations across Surrey and surrounding areas, we’re proud to be a reliable IT partner for businesses of all sizes.

Let’s Talk

Reach out today and speak with one of our experts we’re here to help your team thrive.

Online Support Portal

Your team in Surrey will gain access to our online support portal, where you can view all open tickets submitted by your team members.

Each ticket contains detailed records, including communications, resolutions, and time logs, ensuring transparency and efficient tracking of progress.

Book an IT review to discuss your options now.

2-Hour Emergency SLA

We have established strict SLAs for all emergency support requests.

Every request is immediately directed to the appropriate technician queue, ensuring swift action. Our dedicated team takes pride in the strong relationships we’ve built with clients and our consistently fast response times.

It’s reassuring to know that, in an emergency, expert support is guaranteed.

Regular Updates

Regular automated updates are essential for keeping your devices protected from the latest threats and running at peak performance.

Our managed update system ensures, Security patches are applied promptly to reduce vulnerability to cyber threats, Performance improvements are installed to keep your systems fast and reliable and Compatibility updates help to avoid any issues with software and integrations.

We understand that downtime disrupts your business so we schedule updates outside of working hours to ensure your team stays productive and uninterrupted.

Our update process is also regularly reviewed and improved to ensure it stays aligned with the latest best practices, security standards, and your business needs.

Annual Reviews

We offer free annual review sessions to all our clients, these sessions help you gain a clearer understanding of how you can maximise your IT budget to improve efficiency and avoid unexpected costs.

As part of the review, we conduct a detailed cybersecurity assessment to identify changes made in the past year and highlight any areas where improvements are recommended.

You can schedule these reviews at a time that best fits your business needs.

Book your first IT review today!

Client Relationship Manager

Upon joining Syn-Star you will be assigned your own dedicated client relationship manager.

Your Client Relationship Manager will be your main point of contact, ready to assist with troubleshooting, discuss tailored solutions, and offer expert advice all explained clearly, without any confusing tech jargon.

Technology Alignment Manager

Your own dedicated technician!

They will learn your business from a ‘nuts & bolts’ perspective. From the beginning they will be a part of the onboarding, then manage any upgrades and major changes through out.

Cyber Security & Compliance

At Syn-Star we are on a mission to take our clients to 100%, this includes cyber security.

Our IT Support package includes a required level of cybersecuirty to ensure your business is protected.

We can however provide a full range of advanced cyber security solutions including regular penetration testing, and advanced disaster recovery plans with detailed results and actionable implementations for businesses that want to take extra precautions ahead of potential threats.

Book a free IT review today!

Seamless Onboarding to Syn-Star

We have worked hard at streamlining our entire onboarding process to ensure your experience with switching to Syn-Star is as seamless as possible.

Find out more about our simple 4-step onboarding

The Only Surrey IT Support with a 90-Day Happiness Guarantee

Every IT Support package comes with a 2-hour emergency response SLA and a 90-day happiness guarantee.

2 Hour SLA

Why Our 2-Hour SLA and Proactive IT Support Deliver Real Value

Great IT support isn’t just about reacting quickly, it’s about preventing problems before they happen.

That’s why every support contract includes our 2-hour SLA as standard, giving you fast response times when it matters most.

But we go further than just fixing issues. We investigate root causes and implement policies, rules, and security measures to stop problems from recurring.

Our proactive monitoring tools alert us to potential issues before they impact your team, helping reduce downtime and support requests. We also work continuously to improve your systems, enhancing performance, reliability, and security.

While we set realistic expectations, we’re proud to consistently exceed them.

90-Day Happiness Guarantee

Our 90-day happiness guarantee means you can cancel your IT support contract within the first 90 days, no questions asked, if you’re not completely satisfied because we’re so confident you’ll love the exceptional service we deliver!

Ready to Enhance your IT Support in Surrey?

Find out how we can help!

Building strong partnerships starts with understanding how we can provide you with proactive solutions.

Book a free IT review with one of our experts today to explore how we can work together.

Whether you want to boost productivity, enhance cybersecurity, or future-proof your business, our IT specialists are here to help.

Receive personalised advice, valuable insights, and tailored solutions designed to meet your unique business needs.

Switching to Syn-Star is Simple

Switching to
Syn-Star is Simple

Step 1

Information
Gathering

Step 2

Audit &
Asset Tag

Step 3

Improve &
Support

Step 4

Recommend
& Refine

Our streamlined 4-step onboarding process is carefully designed to keep you well-informed and confident throughout.

Our onboarding starts with a comprehensive information-gathering phase, enabling our expert team to gain a deep understanding of your technology right from the outset.

You’re Not Buying IT Support,

You’re Buying Peace of Mind

Calculate your IT Savings

Submit the following information for a quick-quote for IT Support.

Looking for Managed IT Services in Surrey?

At Syn-Star, we prioritise monitoring the health of your devices to proactively address any issues before they impact your employees.

Rest assured, our efficient Surrey IT helpdesk is always available to swiftly resolve any issues, backed by strict SLAs for a prompt response.

Syn-Star has proudly served businesses in Guildford, Woking, Farnham and Godalming for over twenty years!

Additional IT Services in Surrey

Microsoft Services

Take your business to the next level with Microsoft’s cloud-based computing solutions—designed to boost flexibility, productivity, and security across your organisation. Whether your team is working remotely or on-site, our expert technicians ensure seamless integration and ongoing support.

With over 20 years of experience supporting businesses across Hampshire, Syn-Star delivers proactive, tailored Microsoft solutions that keep your operations running smoothly.

What We Offer:

Azure Solution Services We go beyond remote desktop support to configure Azure environments, resolve performance issues, and fine-tune settings for optimal efficiency.
Microsoft Office Assistance From installation and configuration to troubleshooting crashes, freezes, and compatibility issues, we ensure your Office suite runs flawlessly. We also help manage email accounts and customise settings to suit your workflow.
Windows Operating Systems Our team handles everything from user account setup and permission management to resolving system-level challenges and customising Windows settings for your business needs.
Cloud Storage Management We configure OneDrive for secure, efficient cloud storage and set up Microsoft Teams across your devices for streamlined communication. Plus, we’re here to troubleshoot any related issues that arise.

Ready to optimise your Microsoft environment? Get in touch with Syn-Star today for expert support that keeps your team connected, productive, and protected.

Cybersecurity Experts

We ensure your business is secure against evolving cyber threats with our industry-leading cybersecurity strategies.

Our experts will analyse your risk profile with a comprehensive security audit and implement a tailored defence to meet required compliance standards and secures your internal IT.

Disaster Recovery Plans

Our experts ensure you are protected with our reliable data backup and disaster recovery services.

In the event of a data loss, we are able to quickly restore critical information to your Hampshire premises or any online device.

We are prepared for every scenario to ensure you experience minimised operational disruptions in the event of a disaster.

High-Performance Broadband

As authorised BT partners, we offer broadband packages that include unlimited support and proactive performance monitoring.

Our commitment goes beyond matching the rates of your current provider we aim to exceed them while ensuring reliable connectivity.

VoIP Phone Systems

Empower your workforce with VoIP phone solutions. Our digital phones ensure seamless communication across a variety of devices.

Whether your employees use desk phones, mobile devices, headsets, or other tools, our technology ensures seamless integration all without additional costs.

We also provide unlimited support to every employee at no extra cost to ensure every team member has support with their new phone system if needed.

Simple IT Support Contracts in Surrey

Upon signing up with Syn-Star our contract length is 12 months thereafter we offer a 3-month rolling contract with a clear pricing structure.

Unlike other firms, we don’t tie you down in a set period contract, because we’re confident we don’t need to.

How we future-proofed the IT Infrastructure for Guildford Baptist Church

Read our recent case study all about how we helped Guildford Baptist Church, a modern and technologically engaged religious institution, with a significant upgrade to its IT infrastructure.

How To Get Started For The
Best IT Support In Surrey

Guides on IT Support in Surrey

We Partner with The Best

Frequently Asked Questions

What makes Syn-Star different?

IT is our passion, meaning we will go above and beyond to increase your uptime. You also get unlimited support tickets, meaning you can contact us for any problem, no matter how small. There is no additional cost for submitting numerous tickets, allowing you to keep working and have that all-important peace of mind knowing that we are there to help with any issue.

Why is IT support important?

Without IT support, you could find yourself waiting hours, if not longer, for a technician to respond to any downtime or issues you might be having.

Call-out fees may also be quite large, especially if you need an expedited repair. With IT support, any and all repairs would be included within your monthly invoice. You can also rest assured that Syn-Star will respond within a maximum of 2 hours.

What IT Support experience do you have?

We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.

When can I get help with my IT Support Services?

We are open Monday to Friday, between 07:30 am and 05:00 pm. During these times, we guarantee a maximum response time of two hours.

My team works remotely. Can you help with their IT?

We understand the importance of flexible working, which is why we offer both on-site and remote support for your IT systems. It doesn’t matter where you or your employees work. We can still gain access to your system and put a fix into place.

Do you give discounts to charities?

The Syn-Star takes pride in the local and wider communities. We value our charity and non-profit partnerships by offering discounts for our services. We also love to help out. Let us know about any events or volunteering opportunities, so that we can be a part of your day.

What if I am not happy with your service?

We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.

What is the cost of monthly IT Support in Surrey?

Our IT Support is charged per user, unlike other providers the price we quote you includes everything you need to remain secure and keep your IT operating at optimum levels. Visit out All-In-One IT Package page to find out more.

Can you support employees in Surrey with two or more machines?

Our IT Support includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.

How do you set up IT Support?

Setting up IT Support for business will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.

0333 242 0434

Surrey IT Support

Join 100’s of Leading Businesses in Surrey

Surrey's Top-Rated IT Support

What’s Included in your IT Support Plan?

The Only Surrey IT Support with a 90-Day Happiness Guarantee

Ready to Enhance your IT Support in Surrey?

Find out how we can help!

Switching to Syn-Star is Simple

Switching to Syn-Star is Simple

Information Gathering

Audit & Asset Tag

Improve & Support

Recommend & Refine

Looking for Managed IT Services in Surrey?

Additional IT Services in Surrey

Simple IT Support Contracts in Surrey

How we future-proofed the IT Infrastructure for Guildford Baptist Church

How To Get Started For The Best IT Support In Surrey

Guides on IT Support in Surrey

Frequently Asked Questions

Cloud Security IT for your Business Telecoms & Connectivity Tech Consultancy Hardware Repairs & Sales

This is our popup test

WARNING

Security Alert

IT Support Quote

Fill in the below to get a quote emailed to you

Team Productivity & Monitoring

What we do to help out...

Security

Strategy & Future Planning

Syn-Star Academy

Team Productivity & Monitoring

Robust & Reliable

Providing EquipmentYou Need

VoIP Phone Systems

Internet Connectivity

Switching to
Syn-Star is Simple

Information
Gathering

Audit &
Asset Tag

Improve &
Support

Recommend
& Refine

How To Get Started For The
Best IT Support In Surrey

Team Productivity
& Monitoring

Strategy &
Future Planning

Syn-Star
Academy

Robust
& Reliable

Providing Equipment
You Need

VoIP Phone
Systems

Internet
Connectivity