IT Support in Bournemouth

Providing bespoke IT solutions for businesses in Bournemouth and the South West.

Syn-Star IT Support services

IT Support Services in Bournemouth

Since 2002 we have been providing IT support for businesses in Bournemouth and the surrounding areas.

We offer a range of advanced IT and cybersecurity solutions for UK businesses for over 20 years.

We can support your business with a full range of IT services including, IT Support, IT Consultancy, Business Phones, Business Broadband, and Cyber Security infrastructure to ensure your business is properly equipped with everything it needs to thrive.

Services we offer:

We can support your business in Bournemouth with all of your technology needs including:

Backup &
Disaster Recovery plans

Backing up your business data means that, in the event of data loss, the majority of your files can be quickly and easily recovered.

Cloud
Computing Solutions

Cloud-based computing enables your team to work from any location and still have secure access to their files.

Cyber Security
Solutions

Full cyber security support enables us to implement the latest measures to protect you from cyber threats.

Business Phones

VoIP telecoms allows you to make and receive calls using your desk phone, smartphone, or computer. Clear call qualities can help to elevate your business communications.

IT Consultancy

Forecasting and budgeting for your business IT can allow you to better plan for the coming years. We can support you to keep you on track with reaching your goals.

Broadband

As direct BT wholesalers, we will review the BT portal for you to check usage information. Our broadband packages also come with unlimited support, and we guarantee to match the price of your existing broadband provider or genuine quote.

Managed IT Support in Bournemouth

Our outstanding IT service includes planning and upscaling. We can provide you with the most proactive solutions to help you reach your business goals.

Our aim is to keep your IT infrastructure working seamlessly to ensure smooth operations for your team right from the start.

We offer both on-site support and remote support to all employees so no matter where you’re working from, you have peace of mind that we are there to support you.

Immediate IT Support Solutions

Customer Reviews

Join our satisfied clients across Bournemouth, Hampshire and West Sussex who trust us to handle their diverse IT issues.
Don't just take our word for it... here's what they had to say

Syn-Star's team always deal with my issues promptly. The team always make sure I understand how the issue was resolved. Super service and feel like I am treated like an adult.

Jane Baalam

Reward Risk Managment Ltd

What a breath of fresh air they are. Several years down the line and we're still receiving fast/good response times from them and we trust them 100% to get us out of any ire.

Nicola Bray

Resolution GB Ltd

We have been with Syn-Star for many years and have always found them an essential part of our business. The knowledge they possess is unfathomable, from software to servers they can resolve any issue.

Thesis Technology

Great service again, had my 365 moved from Godaddy which could have been a nightmare for our business. Syn-Star planned and delivered a seamless transition from Godaddy to Syn-Star. Like all their staff beyond professional with a skill to match that.

Ian Roberts

Rhythmic Cashflow Creators

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

HP Plotter

Easy 4 Step On-Boarding Process

We make it simple for your businesses in Bournemouth to switch to our proactive IT Support Services. Our simple and pain-free 4-step onboarding process has been built to give you peace of mind from day one.

Information
Gathering

Meet, Learn, Audit
& Asset Tag

Improve, Refine &
Start to Supporting

Recommend,
Adjust & Refine

What's Included?

The focus on your IT Support should always be on increased uptime on any diverse IT issues you encounter.Our regular reviews and 24/7 monitoring allows us to prevent possible issues from arising.

Unlimited Support

Immediate IT support solutions to all employees who have full access to our friendly expert technicians

Tailored packages

A bespoke IT solution service where you only pay for what you need with annual meetings to plan and review your needs

Online Support Portal

Easy access to our fast-response IT ticketing system through your online portal client portal

Remote Support & Onsite Support

Reliable technicians will support your team both remotely and onsite. Learn more on our pricing page for dynamic IT solutions for hybrid workers.

Regular Updates

Regular updates, reviews and training available to ensure all of your staff are getting the most out of your IT

Annual Deep dives

Annual deep dive strategy sessions with your client relationship manager to help plan your businesses future.

Business phones in Petersfield

Focus on uptime with Syn-Star's IT Support Solutions in Bournemouth

We will always focus on your uptime as your IT Support partner we do this in a few ways.

We keep you up-to-date with the latest technology.

This can range from giving your team the right technology they need to perform at their best to regularly configuring updates and monitoring your devices 24/7  to ensure all devices are working at optimum levels without disruption. 

Constant review and understanding of cyber security.

With regular reviews your will have full knowledge of your cyber security defences and your team will be equipped with the training they need to keep your business safe.

Progress reporting.

Unlike other IT companies that work within a break fix model we take the time to get to know your systems and find swift resolution to all issues to ensure any issues do not reappear in the future. 

Why choose Syn-Star?

We Get to Know You!

Our IT Support in Bournemouth is tailored to your needs from the moment you sign up.

We strive to learn your business so we can give better care to your systems, requirements, and goals.

Competitive

We believe all businesses should benefit from a bespoke IT Support package. As well as only paying for what you need we also don't cap the number of support requests your team can send.
Working together let us help you achieve your goals while increasing your productivity.

Great Customer Service

Our clients are our partners. We want to work together to give you the best possible experience.
Your dedicated account manager will aid you in goal fulfilment and the implementation of all new technology.

Request a quote now for
our IT support in Bournemouth

Click below to request a bespoke price for IT Support. We do not work on a one price fits-all as we know your businesses and the systems you use are specific to your business so we want to ensure you only pay for what you need.

Or call our sales line:

Modernise your systems with Syn-Stars IT support solutions in Bournemouth

Our 90-day happiness guarantee allows you to exit your contract at any point within the first 90 days. Although, once you’ve tried our services, you won’t ever want to leave!

At Syn-Star, we hold trust and value at the core of our partnerships. We aim to be a long-term solution for your business. 

IT support providers free promise transitioning bonus

Last Years Results

We take a proactive approach to ensure your get swift resolutions from our efficient helpdesk.
Our clients have seen minimal disruption since coming on board with us due to our strict focus on your uptime.The results speak for themselves.

0 %

Tickets Resolved
Under 2 Hours

0 %

Increase in
first-fixes

0

Customer
Review Rating

How we've helped our clients

Find out what other people have to say...

Questions we frequently get asked...

We can’t answer that question without additional information. At Syn-Star, we don’t believe in offering blanket pricing for services. Your quote will be based on the different services you require, as well as how many devices should be covered. Feel free to book a call to find out more.

Our IT helpdesk is ready to respond quickly to calls for help if you are hit by a cyber security issue. Our team of experts has decades of experience in dealing with cyber attacks against businesses that rely on their IT to keep premises safe, recovering security-critical data and getting back online as quickly as possible. 

We offer a two-hour guarantee during our opening times. This means that from the moment you submit a support ticket, we guarantee to respond to it within two hours. This is much quicker than the industry standard of between 4-8 hours. 

While we doubt you will be unhappy with your support once you’ve given us a try, all new clients are automatically enrolled in our 90-day happiness guarantee. If you wish to cancel within that time, you can do so without any repercussion.

We hate being locked into contracts just as much as you do! Instead, we give our clients freedom of choice. This involves a rolling invoice, allowing you to cancel with 3 months’ notice at any time. 

We want you to stay with us because you want to and because we look after your business IT to ensure you are always running smoothly.

Many individuals like to have a balance between being in and out of the office. Should your employees want to work elsewhere, we can still offer support. Discuss any hybrid working needs when you book a call so we can ensure that any personal devices are also covered.

We partner with the best

IT Support Quote

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WARNING

Security Alert

You’re device is on an Unsupported Windows Operating System for your security, please contact us.  

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.