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IT Support for
Law Firms

How secure is your confidential data?

Protect your business with IT Support specifically tailored to law firms.

IT Support for Law Firms

How secure is your confidential data?

Protect your business with IT Support specifically tailored to law firms.

Does outdated hardware cause an issue for UK law firms?

Older hardware may have been perfectly adequate when it was first installed but can become quickly outdated if not properly maintained.

Law firms need secure cared for devices to ensure all of their systems and their data base is being properly protected while running as efficiently as possible.

We aim to implement the latest working technologies for UK law firms with an aim to: 

"Maximise the growth of your business this year by teaming up with the leading IT support company for law firms!"

Honest Results

From the offset we proactively help Law Firms to address any issues through our efficient helpdesk, ensuring swift resolutions.

After our structured onboarding, our clients begin to experience minimal disruption, with our primary focus on maintaining your uptime.

The results speak volumes.

0 %

Tickets Resolved Under 2 Hours

0 %

Increase in first fix resolved than 2022

0

Out of 5 Star Customer Review

What standards and qualifications do legal firms need?

Keeping on top of the latest standards & qualifications will help to improve your working practices, client expectations, and overall cyber security defences. 

Here are the 3 ISO qualifications that all law firms need:

Quality management systems – This helps to improve performance and ensures client expectations would be met.

Information security, cyber security and privacy protection – This will enable you to vet people, policies, or technology, as well as gain a higher level of resilience to the number of different cyber threats that could harm your business.

Security and resilience – This standard will allow you to better organise your security using planning, implementation, monitoring, and reviewing. The result is a reduced likelihood of falling victim to security breaches.

Customer Reviews

Join other leading Law Firms across Hampshire, West Sussex and Surrey who trust us to handle their diverse IT issues. 

Don’t just take our word for it…here’s what they had to say

“Thank you for being our IT superheroes throughout the year. You don’t just fix our IT issues; you sprinkle a little magic on top”

Nicola

“We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements.”

Matt

Easy 4 Step On-Boarding Process

We make it simple for Law Firms to switch to our proactive IT Support services. Our simple and pain-free 4-step onboarding process has been built to give you peace of mind from day one.

Step 1

Information
Gathering

Step 2

Meet, Learn, Audit
& Asset Tag

Step 3

Improve, Refine &
Start to Supporting

Step 4

Recommend,
Adjust & Refine

transition to a new it support provider PDF

What's Included?

Our dedicated team of IT support experts is committed to ensuring the uninterrupted operation and security of your law firm.

We take a proactive approach, conducting regular reviews and providing 24/7 monitoring to anticipate and prevent any potential issues from impacting your business.

What is the best data storage options for law firms?

Storing data securely should be a priority for UK law firms.

Our IT Support for law firms will provide you with the most secure cloud-based storage solutions.

There are many different options for securely storing your data we choose to invest in Microsoft SharePoint with added security implementation of different levels of Multi-Factor Authentication and Encryption as well as regular backups to ensure your important data is secure.

This means you can keep case information, client data, and financial information securely backed up while also individually managing your employee’s access so that anyone who does not have authorisation to view confidential documents is restricted from viewing specific files within your shared folders.

Happy customers discussing Microsoft 365 licences and how this can help their business

Why Customers Choose Syn-Star

We Get to Know You!

Rather than offering support based on other Law Firms, we take the time to learn the ins and outs of your business.

This allows us to tailor our support to your specific needs, systems and employees.

Competitive
Pricing

Syn-Star’s IT support for law firms are bespoke contracts to best suit your needs. All of our IT Support contacts come with unlimited support requests for your employees.

Customer Service

A high standard of customer service is what we strive for at Syn-Star and were good at it supporting many clients now for over 20 years.

Get a quote now for IT Support tailored to law frims

Looking for IT support for law firms? We can provide you with a no-obligation free quote.

Or call our sales line:

Why law firms choose Syn-Star for their IT Support

Our reviews and case studies should highlight the services we provide, as well as satisfaction from existing customers. Syn-Star was first established in 2001. That’s over 20 years of IT Support for successful businesses! 

IT support providers free promise transitioning bonus

How important is cyber security for law firms?

Robust cyber security is another essential part of protecting your data. With our IT Support, you will receive the latest security updates, installed in a way that doesn’t impede on your working day.  

This includes any antivirus software that can help to support you throughout the working day. Unsafe attachments and pages can have a devastating effect on your systems, so full, professional antivirus is crucial to keep your employees, devices, and data safe.  

We also recommend additional training for your team to help them spot the signs of scam emails and make them less vulnerable to cyber threats. 

Sam working

How do I know Syn-Star offer's the best IT Support for legal firms?

Experience complete peace of mind with our exclusive 90-day happiness guarantee. If for any reason you are not completely satisfied within the first 90 days, you have the freedom to end the contract with absolutely no obligations.

At Syn-Star, we prioritise showcasing our value and establishing trust from the start of our partnership. Our goal is to be your trusted long-term ally throughout your business journey.

Our Partnerships

How we helped businesses like yours!

Book a no-obligation call below

Book a call to discuss how switching to Syn-Star will improve your IT.

Other services we offer:

All your tech needs under one roof!

Cloud
Computing

Cloud solutions give you and your employees the flexibility to operate from anywhere at any time.

Find out if cloud solutions are right for your law firm practice. Book a call now and we can discuss the options for your business.

Total Cyber
Solutions

We can work with you to test your existing cyber security defences (network penetration testing), and use these results to implement a new strategic defence that has been properly tested and monitored for the future safeguarding of your business.

Business Phones

We have been providing tailored business communications for over 20 years. Our modern phone systems are easily adapted to suit your business.

Do your telecoms improve your Team and Customer's experience of your business??

IT Consultancy

Do you have an internal team or person that currently looks after the day-to-day IT?

We can help them manage your IT better, plan for the future, budget, or supply hardware and cyber solutions.

Broadband

We are direct BT wholesalers, meaning we can use the BT portal on your behalf and see usage information in real time. Our broadband comes with unlimited support and we guarantee a price match of your current broadband or quote.

Find out what other people have to say...

Questions we frequently get asked...

The best IT Support for legal firms isn’t a specific brand or company. Instead, it’s a provider who will listen to your goals and needs to prioritise what is important to you. Click here to book a meeting where we can discuss the goals and specific needs of your business. 

We work proactively. This means we will look for hardware, software, and cyber security issues which could pose a threat from day one we can then bring these issues to your attention and build a plan to rectify them as a result.

The result is IT systems with increased uptime and fewer IT issues. If however there are any issues through human error, newly implemented software or unforeseen circumstances you can rest assured our team is on hand to all of your employees for support.

We offer a 90-day Happiness Guarantee so that if you are unhappy within this period, you can end the contract without any penalties.

Our full contract lasts for 12 months. Following this, you would then be moved onto a three-month rolling contract allowing you to continue getting top-notch support with a less strict contract length.

We opt for an initial 12 months to build a strong working relationship which allows us to better learn your business and systems. 

If you’d like to talk to us about the different areas we can support your business, click here to book a fact-finding call.

Please view our pricing page for more information. All of our pricing is transparent however we do not have one specific price, your package will be built around your specific needs and carefully tailored to your law firm and its needs. We will discuss with you the specific requirements within your initial fact-finding call.

If you need urgent support, contact our helpdesk during our opening hours (Monday to Friday, 07:30 – 17:00) and a dedicated technician will be happy to help. 

We have been supporting firms with staff IT issues since 2002. We advise on connectivity and security issues and deliver the best IT products to ensure that workers, whether at home or in the office, can work as efficiently as possible.

Please head over to our case studies page where you can read many different client quotes.

Our team of dedicated, experienced technicians will monitor your systems and networks for any faults or vulnerabilities. They will take the time to learn your business and teams while putting measures into place to reduce the likelihood of downtime. Are friendly team of technicians are on hand to help all of your employees with any IT issues they come across in their day-to-day tasks.

Whether your employees use desktop PCs, laptops, tablets, or smartphones, we can help to protect your uptime. Let us know how many devices are in use when you speak to a technician, and we can include them within your support. 

We will delve into your working technologies to gain an in-depth understanding of the needs of your business.

Discussions about your requirements, current issues, and goals allow us to better personalise your package. We will then help you through our simple onboarding process. All of this is included in your quote. 

Book a meeting to discuss how we can help your business with its IT needs.

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

IT Support Quote

Fill in the below to get a quote emailed to you

Book a Meeting to
Discuss IT Support

Request a Callback

Request more Information

Step 1

Information Gathering

Getting as much information in advance is really helpful (but not essential)

We will request any historical data which may help us with your onboarding. (We will send you a handover document to complete)

Passwords and Admin details for any software and hardware you regularly use

Give a one page questionnaire to send to all your users to review the currently hardware and build a to-do list of existing issues to fix when we start

Give a one page questionnaire to send to all your users to review the currently hardware and build a to-do list of existing issues to fix when we start

Liaise with the existing IT support company as directed

Step 2

Meet | Learn | Audit | Asset Tag

Meet with your key people involved
(Either virtually or in person)

Start building the plan how to best support you moving forward:

Establish communication preferences

Timescales for review meetings

Agree plans for continual improvement.

Discuss long term business objectives and plans.

Determine current known challenges.

Full Site(s) survey and picture network equipment

Build a network map

Asset tag all hardware

Company wide meeting is optional for team to get to know Syn-Star

Step 3

Improve | Refine | Start to Support

Complete an in-depth site and hardware audit to build our understanding of your current IT infrastructure.

Building our document management platform with all your information

Diagnosing and implementing security as required

MOT on all hardware

Updating all passwords and reviewing logins to ensure safe transition to Syn-Star

Migrate services from your previous provider, such as the management of Microsoft Office 365 and G Suite.

Step 4

Build Knowledge | Recommend
Adjust | Refine

Provide your team with marketing so they can easily contact Syn-Star

Complete a deep dive and full strategy overview - Build a 5 year roadmap and budget

Provide recommendations for short-term, medium-term, and long-term improvements.

Suggest improvements to your technology to keep your business ahead of its competition.

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.