Easy guide to switching phone providers
The process of changing phone providers can be quite daunting. But fret not, the Syn-Star team has some easy-to-follow tips to make the transition less unnerving.
The process of changing phone providers can be quite daunting. But fret not, the Syn-Star team has some easy-to-follow tips to make the transition less unnerving.
This is where you should start.
Even when you are positive that you want to move to another provider, you should not be overly hasty and just cancel your contract immediately.
Contact your provider and make sure that you give them notice.
This way, you can ensure that all your crucial contact numbers are transferred to the new contract, and you don’t have to worry whether you are able to maintain seamless communication with your clients and suppliers.
If you thinking about switching business phone providers, take advantage of our free telecoms brochure.
Unfortunately, it is almost impossible to leave a fixed-term contract without paying penalty fees.
Cancellation fees vary between networks, but most will ask you to pay between 90% and 97% of the remaining contract cost.
Networks will generally calculate your early termination charge by adding together any outstanding charges, then deducting VAT and 4% for early receipt of payment, before adding VAT back on to get the final amount. This can result in a considerable amount.
If you have significant time left on your contract you need to deliberate how switching, at this time, will advance your business telecoms.
For instance, have you found a deal that is significantly cheaper than your current one or have you been paying for additional features that provide no particular benefit to your business communications?
Switching phone providers can have notable advantages even if you have to pay the exit fees of your current provider.
Get in touch with Syn-Star so we can explain more about our seamless and swift switching process.
The offer of different telecoms systems and providers can vary a great deal.
Make sure that you know exactly what your business needs are, so you don’t end up paying for services and add-ons that you don’t need.
Syn-Star’s pricing is straightforward with no hidden or unnecessary add-ons, making it easy to evolve with your business.
Always research the market!
There are a huge number of deals available for competitive prices with various contract lengths and providers often have seasonal offers.
You can use comparison websites and communicate with smaller and local providers who might not be on these sites.
Most providers will have affordable options for small and medium businesses to help maximise productivity and increase customer satisfaction. And as your business grows most phone system can scale to fit your additional needs.
You need to know what is going to happen before you go ahead with the switch.
Consider if there is there going to be any downtime and if yes, how long for so that you can plan and prepare both your employees and clients.
Make sure that your old provider has confirmed in writing when billing will cease and date your system will be switched off.
Then you can establish dates with your new phone provider. It may be a good idea to have some overlap between the two services to ensure that you will not lose any crucial information or contact telephone numbers.
However, do not allow the overlap for an extended period to avoid unnecessary costs.
Some providers offer bundled services to cover your business’ telecommunication needs such as broadband combined with phone options, which might be an efficient way to save on your business costs.
So there you have it, these are the factors to consider when looking for a new business phone provider.
If you’ve just escaped a pricey plan, you’ll want to make doubly sure that the next contract you sign up for is the right one for your needs and budget.
Call the Syn-Star team to learn why we are the best, most reliable business phone provider.
If you thinking about switching business phone providers, take advantage of our free telecoms brochure.
Agnes Molnar
Agnes is Syn-Star’s expert content writer, she has Master’s degree in English Literature that provides a strong foundation in writing and critical thinking of everything she does.
Qualifications: Masters in English Literature
In-house training: HubSpot SEO, WordPress Training.
Agnes Molnar
Agnes is Syn-Star’s expert content writer, she has Master’s degree in English Literature that provides a strong foundation in writing and critical thinking of everything she does.
Qualifications: Masters in English Literature
In-house training: HubSpot SEO, WordPress Training.
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