What Should Be On Your IT Support Transition Checklist?

For most UK SMEs, an IT transition takes 2–4 weeks, depending on system complexity and documentation quality.

This of course is highly dependant on you previous providers cooperation with the switch over.

Yes. With a structured IT support transition plan, downtime can be reduced to near zero.

A professional managed IT support company can recover access, audit systems, and ensure continuity even in difficult transitions so please don’t worry.

If you predict this could be the case upon leaving your current provider you should expect a slightly longer transition that usual.

It can be if poorly managed. However, with a clear transition checklist, the process is safe and often improves security and performance during your  onboarding from your previous provider to syn-star. 

Most UK SMEs should review their IT support every 2–3 years, or whenever there are changes in the business.

It’s important to regularly assess whether your current IT support is meeting your needs and evolving as your business grows.

A proactive IT support provider will conduct regular Quarterly Business Reviews (QBRs) to ensure that both your support and security measures are consistently at a high standard. What you might not realise is that even small changes within your business can have a major impact on your security infrastructure.

These quarterly reviews help ensure that you stay secure as your business evolves. Changes like implementing new systems, employees leaving or joining, or other business shifts can all affect your IT setup.