IT Support for Start up Businesses

Small but mighty – Looking to grow

For over 20 years, we’ve ensured secure and efficient IT support for stamall UK businesses!

Start up businesses may not need
unlimited monthly IT support

This page is for start ups who need to run lean but rely on secure technology

Our experienced team gives you peace of mind, knowing you have skilled technicians available to you on an hourly basis whenever your team need IT support.

Cyber threats are the number one risk to your business.

We set up systemised tasks like updates, patches, and backups to ensure your devices are kept up-to-date weekly.

Our On Demand and secure device support is designed to help start up businesses thrive and grow with the same level of security as larger corporations.

This package offers a lower monthly cost for device protection, with labour costs only when needed. 

Our specialised tools enable us to continuously monitor your IT infrastructure 24/7, providing real-time alerts to your internal IT team.

This means potential issues can be easily identified and addressed before they escalate into critical problems, allowing your IT team to work on the most important cases ensuring the smooth running of your business.

Get the benefit of large business tools that improve performance, reliabilty and lifespan of your hardware.

Outsourced-IT-for-small-businesses

If you need full support – Please Click Here

Want expert help? We’ve been supporting start up businesses since 2002

Customer Reviews

"We were expecting a fast response at the start but thought after a year or so maybe the service would start to slide as they took on more clients. But...really... what a breath of fresh air they are.

Several years down the line and we're still receiving fast/good response times from them and we trust them 100% to get us out of any ire. Quick call and often immediate assistance or assistance within the hour. It's worked like a dream for several years now so we really couldn't be happier about this supplier."

Nicola

Google review

We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements.

Matt

Google review

 "Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

Email Review

"We have been with Syn-Star for many years and have always found them an essential part of our business."

"The knowledge they possess is unfathomable, from software to servers they can resolve any issue.
Everyone in our office knows if something goes wrong, Lily will always get us back up and running again and Stuart was crucial to our server and hardware upgrades."

Anna

Google Review

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Why Choose Syn-Star?

For over 20 years we have been supporting and helping start up businesses grow safely and securely without spending for services and support you do not need. Our Device protection puts uptime at the forefront of operations. We will give you all the information and alerts to be able to fix the issues yourself or get Syn-Star to resolve the issues.

Give your Start Up a better chance of success!

Cyber attacks are the biggest threat to start up businesses, but being safe and secure does not have to be expensive.

During the first 5-10 computers you probably do not need full, unlimited technician support.  As your business expands and the number of users increases, Syn-Star can help you plan and build the business.

We can help you plan how your workers will access your important data and ensure they can work as efficiently from anywhere in the world.

Collaboration tools and reliable communication tools will ensure your team are able to grow your business.

For more information look at our remote IT Support

We can help you create your new Microsoft 365 account and tenant or help you migrate from a M365 home to business account.  Whether you’re a seasoned M365 user or need assistance migrating to Microsoft 365, Syn-Star has over 20 years of experience helping start up businesses with their Microsoft systems.

 Help with configuration, access and using google to get more for your business is where we excel.

For hardware installations or repairs at your premises, contact us now for comprehensive support from start to finish. 

If you are relocating premises we can support with your new office IT setup to maximise productivity and ensure for a smooth office move.

If your team is spread across the country or even the world, Syn-Star can help with break-fix support and also ensuring all your devices are kept to a high cyber secure standard.

Read more about our fully managed IT Support.

Syn-Star IT Solutions

Choose Syn-Star and rest easy knowing your technology is in expert hands.

Contact us today to learn how our services can help your start up business thrive.

Cyber Essentials certified
Cyber essentials plus logo

No business is too small
to be a target for cyberattacks.

Cybercriminals often target start up businesses, assuming weaker defences.

Cyber Essentials is a government-backed certification, which protects businesses like yours from 80% of common cyber threats.

Here’s why Cyber Essentials is essential for yourstart up business:

Want to learn more?

Watch our “Beginners guide to Cyber Essentials”

Safeguard for your reputation, business operations, and future growth.

Take the first step toward a safer, more secure business today by achieving Cyber Essentials certification.

Need help getting certified?

Contact us to guide you through the entire process!

When choosing Syn-Star you will get the best...

Cloud based IT support for small business

IT cyber support & training for your start up business?

We recognise that one of the most significant threats to your start up business is a lack of awareness among staff on how to maintain cyber security. 

Comprehensive cyber security solutions that include training and ongoing awareness campaigns ensure the security and compliance of your IT systems.

We know that the landscape of cyber security threats is constantly evolving. That’s why we provide ongoing awareness campaigns tailored to start up businesses. This ensures that your staff remains vigilant, taking proactive steps to safeguard your IT systems against cyber attacks.

Why choose syn-star?

All Support is UK Based

Our IT support technicians are highly experienced and employed directly by Syn-Star

For the fastest possible support, we also have a fully managed support service where we can fix your issues remotely with pane of glass technology.

Experienced & Award Winning

Our friendly and dedicated team of support technicians has a combined experience of over 100 years helping our customers with their support requirements.

We have a 4.6 star review rating on Google, many of which mention our highly trusted technicians by name.

Cyber Security Solutions

With cyber-crime increasing dramatically, we can support your business in every way possible. All cyber security options will be discussed during your first initial call.

We can provide, Anti-Spam, Anti-Virus, Password Managers, Backups, Disaster Recovery Plans, Cyber Security Team Testing & Training, as well as full Penetration Testing.

Small Business IT Consultancy

Whether you require ongoing IT consultancy services or assistance with specific IT projects, our flexible team is dedicated to meeting your specific requirements. 

Our wide range of IT consultancy services caters to various areas, including, but not limited, to:

  • Hardware and software procurement
  • Network design
  • Cyber security
  • Cloud solutions

No matter the complexity of your IT needs, we are committed to providing expert guidance and support, empowering you to make informed decisions about your technology investments.

When you choose Syn-Star for your IT consultancy needs, you benefit from our team’s extensive experience and knowledge in the IT industry. 

Tailored-IT-support-for-small-business

Frequently Asked Questions

Information Technology (IT) Support, sometimes known as technical support, is a service to an individual or business that consists of solving issues when it comes to computer technology. From assisting with software issues, to addressing matters with hardware, IT Support is focused on this.  SYn-Star provides industry leading IT support for small businesses throughout the UK.

Absolutely! We use the industry leading management systems to ensure this. Everything we do is focused on protecting your and your clients’ personal data, especially when we’re working on your machines to offer IT Support.

We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.

Nope! About 97% of the IT Support we offer is achieved remotely. We’re based in Hampshire, but we support businesses across the country with their IT systems. If you’re in need of an on-site visit, this may be arranged.​

Our IT Support contracts are for a minimum of 12 months, and then continue on a three month rolling contract. We’re not in the business to tie you in to a lengthy IT support contract.

The role of an IT Support specialist is to ensure your technology is doing what it’s designed to do. IT Support is important because the team makes sure your data is stored in a secure way. Without the support of an IT professional, you may loose important information and interrupt business operations.

We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.

We’ve been an IT provider for more than 20 years. That’s testament to the hard work and skills of our brilliant team. We’d be happy to connect you with a client of ours to ask.

IT technical support monitors the systems and networks belonging to a business. General day-to-day maintenance, such as updates, is conducted by an IT Support specialist too. Problems tend to be resolved in-person or remotely.

We love working with charities and discount our IT services to good causes. We’re sometimes interested in volunteering for events too, so get in touch and let us know what you’re up to.

Please visit our Pricing page where we outline the monthly pricing of our IT Support Package. 

Our IT Support for small businesses includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.

Setting up IT Support for small businesses will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.

Your local IT support for start up businesses

Don’t let IT challenges hold you back.

Contact Syn-Star today and let us be your trusted IT support partner.

We look forward to assisting you and helping your business start up harness the power of technology for success.

IT Support Quote

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WARNING

Security Alert

You’re device is on an Unsupported Windows Operating System for your security, please contact us.  

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.