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IT Support for Manufacturing

Our extensive experience partnering with various manufacturing companies provides us with valuable insights into the systems you use and the daily obstacles you encounter.

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FREE IT Review 

Book Your Free IT Review

No Obligation, Maximum Clarity

Our free IT review has been built to give you a clear, no-pressure snapshot of your current setup.

We’ll identify hidden risks, spot inefficiencies, and highlight easy wins often without increasing your IT spend.

✅ IT Audit 

Understand what’s working and what’s not

⚠️ Risk Identifier

Spot security gaps and vulnerabilities

📈 Improvements

Actionable steps to boost performance

🌐 Free Dark Web Scan 

Check if your business has  been compromised

✅ Current IT Audit 

⚠️ Risk Identifier

🛠️ Inefficiency Detector 

📈 Improvement Suggestions 

🌐 Free Dark Web Scan 

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Services We Offer

We provide comprehensive IT support and actively monitor your devices to ensure optimal performance for all staff members. With extensive experience in your systems and accreditations, we ensure you receive the best possible service.

Proactive IT support is crucial for manufacturing companies ensure uptime by identifying and resolving issues before they escalate, ensuring continuous production.

A good IT Support partner will also enhance your security to ensure all sensitive data and systems are protected from cyber threats while also taking the extra step to test these defences in real life simulations. 

By adopting cloud-based computing solutions your team gains the freedom to work from anywhere while securely accessing their files. This not only promotes flexibility but also opens the door for your business to embrace remote positions, attracting top talent without being constrained by geographical boundaries.

Disaster recovery plans are crucial for engineering and manufacturing companies because they ensure business continuity. Proper disaster recovery planning can significantly reduce these risks and associated costs. 

81% of (SME) UK businesses who have fallen prey to cyberattacks, but only 19% have implemented a cyber incident response plan.

Source: Business Matters

A tested disaster recovery plan will mean in any event your business can quickly get up and running again to continue operations.

As exclusive BT partners, we have the privilege of accessing the BT portal on your behalf, enabling seamless monitoring of your usage and performance data. Our broadband packages include unlimited support, and we are committed to not only matching but surpassing the prices offered by your current broadband provider.

By entrusting all your IT needs to us, you’ll have a single point of contact, streamlining troubleshooting processes and ensuring a smoother, hassle-free experience for your business.

 

A versatile internal communications are  crucial for manufacturing and engineering companies.

It ensures that all employees, from the factory floor to the executive offices, are on the same page, which is vital for safety, efficiency, and productivity.

Find out how some of the leading engineering companies are solving manufacturing challenges for the Manufacturing Industry

These systems help bridge the gap between different departments and locations, ensuring smooth operations and a cohesive work environment.

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Supporting Virtue Aerospace for
10+ years

This recent testimonial from Virtue Aero Space highlights how we’ve supported their business IT growth over the past 10 years.

We believe a successful partnership hinges on a healthy, strong relationship and trust, enabling us to make decisions with the best interests of the business in mind.

How We Ensure Smooth Operations & Uninterrupted Productivity for Manufactures

We understand the critical role seamless operations play for manufacturing enterprises in the UK.

Opting for specialised IT solutions tailored to the manufacturing sector guarantees that your systems run efficiently, minimising downtime and preventing production delays.

With the growing threat of cyberattacks targeting manufacturing companies, our expertise lies in collaborating with various firms in this sector. We understand the need for confidentiality, restricted access controls, and robust security measures. Rest assured, we can provide tailored systems to safeguard your business data effectively. 

The adoption of Industry 4.0 technologies, including the integration of Internet of Things (IoT), Artificial Intelligence (AI), and robotics, necessitates reliable and robust IT support to effectively manage and maintain these intricate systems.

Choosing to collaborate with experts in the field guarantees that your Industry 4.0 journey is smooth, secure, and positioned for success in the ever-evolving technological landscape. 

Effective IT solutions for manufacturing will help in collecting, managing, and analysing and securing your data, in the correct way. These important incites can  lead to improved decision-making, optimised production processes, and reduced waste.

Manufacturing companies are required to adhere to a range of industry regulations, with ISO 9001 being the most prevalent. IT support plays a vital role in keeping systems current and in compliance, mitigating the potential for penalties due to non-compliance.

Your IT plays a crucial role in managing supply chains, ensuring that materials and products are tracked efficiently from production to delivery. As your technology partners we will help to ensure these operations are seamless.

We understand the critical role seamless operations play for manufacturing enterprises in the UK.

Opting for specialised IT solutions tailored to the manufacturing sector guarantees that your systems run efficiently, minimising downtime and preventing production delays.

With the growing threat of cyberattacks targeting manufacturing companies, our expertise lies in collaborating with various firms in this sector. We understand the need for confidentiality, restricted access controls, and robust security measures. Rest assured, we can provide tailored systems to safeguard your business data effectively. 

The adoption of Industry 4.0 technologies, including the integration of Internet of Things (IoT), Artificial Intelligence (AI), and robotics, necessitates reliable and robust IT support to effectively manage and maintain these intricate systems.

Choosing to collaborate with experts in the field guarantees that your Industry 4.0 journey is smooth, secure, and positioned for success in the ever-evolving technological landscape. 

Effective IT solutions for manufacturing will help in collecting, managing, and analysing and securing your data, in the correct way. These important incites can  lead to improved decision-making, optimised production processes, and reduced waste.

Manufacturing companies are required to adhere to a range of industry regulations, with ISO 9001 being the most prevalent. IT support plays a vital role in keeping systems current and in compliance, mitigating the potential for penalties due to non-compliance.

Your IT plays a crucial role in managing supply chains, ensuring that materials and products are tracked efficiently from production to delivery. As your technology partners we will help to ensure these operations are seamless.

Claim £250 Credit

How We've Helped a Leading UK Manufacturing Company

It’s crucial to implement all new systems correctly to avoid data breaches and ensure seamless integration with existing systems.

Manufacturing IT Case Study

Helpful Guides for Manufacturing Companies

Why Outsource your IT Support?

Outsourcing IT for manufacturing is essential to protect your business operations.

A secure IT system safeguards sensitive data from cyber threats and unauthorised access, which is crucial for maintaining competitive advantage.

Additionally, having a managed service provider (MSP) ensures robust disaster recovery plans and proactive maintenance, minimising downtime and supporting remote work efficiently.

This approach helps manufacturing companies stay resilient and productive in today’s digital landscape.

Time to Talk About Switching IT Providers?

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How to Proceed?

Get a quote or IT Support in Petersfield now.

Simply answer three simple questions and a member of our team will be in touch to discuss your requirements.

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Customer Reviews

Syn-Star's team always deal with my issues promptly. The team always make sure I understand how the issue was resolved. Super service and feel like I am treated like an adult.

Jane Baalam

Reward Risk Managment Ltd

What a breath of fresh air they are.

Several years down the line and we're still receiving fast/good response times from them and we trust them 100% to get us out of any ire. 

Nicola Bray

Resolution GB Ltd

We have been with Syn-Star for many years and have always found them an essential part of our business. The knowledge they possess is unfathomable, from software to servers they can resolve any issue.

Thesis Technology

Great service again, had my 365 moved from Godaddy which could have been a nightmare for our business. Syn-Star planned and delivered a seamless transition from Godaddy to Syn-Star. Like all their staff beyond professional with a skill to match that.

Ian Roberts

Rhythmic Cashflow Creators

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

HP Plotter

Google-review-1.png

Switching to Syn-Star is Simple

We know that switching providers can feel overwhelming. That’s why we’ve designed a straightforward 4-step onboarding process to make it as smooth as possible for you.

Our process is simple and clear, guiding you through each step to ensure we understand your technology from the very beginning. This way, we can secure your business and provide the best support right from the start.

Download Our 4-Step Guide

We Partner with The Best

Frequently Asked Questions

Information Technology (IT) Support, sometimes known as technical support, is a service to an individual or business that consists of solving issues when it comes to computer technology. From assisting with software issues, to addressing matters with hardware, IT Support is focused on this.

Absolutely! We use the industry leading management systems to ensure this. Everything we do is focused on protecting your and your clients’ personal data, especially when we’re working on your machines to offer IT Support.

We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.

Nope! About 97% of the IT Support we offer is achieved remotely. We’re based in Hampshire, but we support businesses across the country with their IT systems. If you’re in need of an on-site visit, this may be arranged.​

Our IT Support contracts are for a minimum of 12 months, and then continue on a three month rolling contract. We’re not in the business to tie you in to a lengthy IT support contract.

The role of an IT Support specialist is to ensure your technology is doing what it’s designed to do. IT Support is important because the team makes sure your data is stored in a secure way. Without the support of an IT professional, you may loose important information and interrupt business operations.

We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.

We’ve been an IT provider for more than 20 years. That’s testament to the hard work and skills of our brilliant team. We’d be happy to connect you with a client of ours to ask.

IT technical support monitors the systems and networks belonging to a business. General day-to-day maintenance, such as updates, is conducted by an IT Support specialist too. Problems tend to be resolved in-person or remotely.

We love working with charities and discount our IT services to good causes. We’re sometimes interested in volunteering for events too, so get in touch and let us know what you’re up to.

Please visit our Pricing page where we outline the monthly pricing of our IT Support Package. 

Our IT Support includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.

Setting up IT Support for business will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.

Sales:
0333 242 2441


Support:
0333 242 2447


Email:
hello@syn-star.co.uk

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Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

Click here to book a fact finding call  >

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

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Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

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Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Contact us for more details  >

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Contact us for more details  >

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

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Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

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VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Contact us for more details  >

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.

Contact us for more details  >