Brighton IT Support

We understand your IT is crucial to your businesses success!

Hampshire IT Support Services

What’s Included with our FREE IT Review?

Book Your Free IT Review

No Obligation, Maximum Clarity

Our free IT review gives you a clear, no-pressure snapshot of your current setup. We’ll identify hidden risks, spot inefficiencies, and highlight easy wins often without increasing your IT spend.

What’s included:

Current IT Audit 

Understand what’s working and what’s not

 

⚠️ Risk Identifier

Spot security gaps and vulnerabilities

 

🛠️ Inefficiency Detector 

Uncover outdated tools or wasted spend

 

📈 Improvement Suggestions 

Actionable steps to boost performance

 

🌐 Free Dark Web Scan 

Check if your business has  been compromised

✅ Current IT Audit 

⚠️ Risk Identifier

🛠️ Inefficiency Detector 

📈 Improvement Suggestions 

🌐 Free Dark Web Scan 

Brighton's Top-Rated IT Support

Join our satisfied clients across Brighton.

Syn-Star's team always deal with my issues promptly. The team always make sure I understand how the issue was resolved. Super service and feel like I am treated like an adult.

Jane Baalam

Reward Risk Managment Ltd

What a breath of fresh air they are. Several years down the line and we're still receiving fast/good response times from them and we trust them 100% to get us out of any ire. 

Nicola Bray

Resolution GB Ltd

We have been with Syn-Star for many years and have always found them an essential part of our business. The knowledge they possess is unfathomable, from software to servers they can resolve any issue.

Thesis Technology

Great service again, had my 365 moved from Godaddy which could have been a nightmare for our business. Syn-Star planned and delivered a seamless transition from Godaddy to Syn-Star. Like all their staff beyond professional with a skill to match that.

Ian Roberts

Rhythmic Cashflow Creators

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

HP Plotter

Disaster recovery plan for London business cyber incident

You’re Not Buying IT Support, You’re Buying Peace of Mind

Your technology should just work

When it doesn’t, it kills time, breaks momentum, and creates frustration.

Our Brighton-based IT support gives your

Employees

Lightning-fast support with tech problems

Increased uptime for smoother workdays

Confidence in the tools they use

Support that feels like part of your team

Business

Increased productivity & fewer interruptions
Predictable IT costs, no hidden emergencies

Reduced risk of downtime & data loss

Peace of mind knowing everything’s taken care of

What’s Included in your IT Support Plan?

Your IT Support in Brighton & Hove will always be focused on uptime. We believe in a proactive approach with regular reviews and 24/7 monitoring to prevent issues from arising.

Cybersecurity training for SME employees in London

Your team will benefit from direct access to our seasoned IT technicians, ready to resolve issues swiftly and efficiently.

With multiple support channels including email, phone, and integrated desktop tools—your staff can submit and monitor support tickets from any location, on any device.

From printer malfunctions and network disruptions to Microsoft software glitches, our specialists are equipped to tackle every challenge with precision.

Our intelligent ticketing system ensures each issue is routed to the most qualified technician, delivering fast, effective resolutions without delay.

With over 20 years of experience supporting organisations across Brighton and nearby regions, we’re proud to be a trusted partner in keeping your business running smoothly.

📞 Ready to get started? 

Speak to one of our expert today!

You’ll have access to our online support portal, where you can view all open tickets submitted by your team members.

Each ticket contains detailed records, including communications, resolutions, and time logs, ensuring transparency and efficient tracking of progress.

Call us to discuss your options now.

We have established strict SLAs for all emergency support requests.

Every request is immediately directed to the appropriate technician queue, ensuring swift action. Our dedicated team takes pride in the strong relationships we’ve built with clients and our consistently fast response times.

It’s reassuring to know that, in an emergency, expert support is guaranteed.

Regular automated updates are essential for keeping your devices protected from the latest threats and running at peak performance. Our managed update system ensures, Security patches are applied promptly to reduce vulnerability to cyber threats, Performance improvements are installed to keep your systems fast and reliable and Compatibility updates help to avoid any issues with software and integrations.

We understand that downtime disrupts your business so we schedule updates outside of working hours to ensure your team stays productive and uninterrupted.

Our update process is also regularly reviewed and improved to ensure it stays aligned with the latest best practices, security standards, and your business needs.

We offer free annual review sessions to all our clients, these sessions help you gain a clearer understanding of how you can maximise your IT budget to improve efficiency and avoid unexpected costs.

As part of the review, we conduct a detailed cybersecurity assessment to identify changes made in the past year and highlight any areas where improvements are recommended.

You can schedule these reviews at a time that best fits your business needs.

Book your first IT review today!

(Customer Relationship Manager) Upon joining Syn-Star you will be assigned your own dedicated client relationship manager.

your Client Relationship Manager will be your main point of contact, ready to assist with troubleshooting, discuss tailored solutions, and offer expert advice all explained clearly, without any confusing tech jargon.

Your own dedicated technician!

They will learn your business from a ‘nuts & bolts’ perspective.  From the beginning they will be a part of the onboarding, then manage any upgrades and major changes through out.

At Syn-Star we are on a mission to take our clients to 100%, this includes cyber security.

Our IT Support package includes a required level of cybersecuirty to ensure your business is protected.

We can however provide a full range of advanced cyber security solutions including regular penetration testing, and advanced disaster recovery plans with detailed results and actionable implementations for businesses that want to take extra precautions ahead of potential threats.

Book a free IT review today!

We have worked hard at streamlining our entire onboarding process to ensure your experience with switching to Syn-Star is as seamless as possible. 

Find out more about our simple 4-step onboarding

The Only Brighton IT Support with a 90-Day Happiness Guarantee

We provide a 2-hour emergency response time and a 90-day happiness guarantee to businesses in Brighton.

Our 90-day happiness guarantee means you can cancel your IT support contract within the first 90 days, no questions asked, if you’re not completely satisfied. However, we’re confident you’ll love the exceptional service we deliver!

Advantages of Partnering with an MSP in Brighton

We’ve invested in Datto RMM (Remote Monitoring & Management) and IT Glue Document Management to ensure our team has the knowledge & tools to fix issues thoroughly and quicker.

We can access all machine specs, statuses, and performance in a unified platform, this enables more proactive management and rapid issue resolution.

Our technicians consistently improve these platforms to maximise proactivity for all of our clients.

We implement robust security, monitor for vulnerabilities, and ensure your compliance meets industry standards.  Resulting in reducing risks and fines.

We have setup weekly automated tasks at a time that works within your business operations.

These tasks include updates, patches, and backups to ensure your assets are always secure and optimised.

By preventing IT downtime and minimising disruptions, we save your business valuable time and money.

Our focus is to ensure you are more productive, safer and cost efficient.

Our capability to monitor in real-time, leverage predictive analytics, and utilize comprehensive reporting allows us to detect and resolve issues proactively, ensuring seamless business operations for all our clients.

We provide you with monthly detailed reports and analytics on your IT assets, empowering you to make informed decisions, optimise resources, and plan strategically.

We are able to effortlessly scale our services to match your success, maintaining your IT performance and security as your business grows.

We provide you with monthly detailed reports and analytics on your IT assets, empowering you to make informed decisions, optimise resources, and plan strategically.

We are able to effortlessly scale our services to match your success, maintaining your IT performance and security as your business grows.

Simple Onboarding in Brighton

Our Simple
Onboarding Process

Clients appreciate our simple 4-step onboarding process, which ensures a smooth transition to Syn-Stars IT Support in Brighton, giving you peace of mind from day one.

Information
Gathering

Meet, Learn, Audit
& Asset Tag

Recommend,
Adjust & Refine

Improve & Start
to Support

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Learn More About Our IT Support Solutions in Brighton

Don’t settle for basic IT support, the technology you use is the backbone of your entire business operations.

We serve businesses of all sizes across the South of England, including Brighton and Hove.

Additional IT Services in Brighton

IT Support Expert

Take your business to the next level with Microsoft cloud-based computing solutions.

These tools allow your team to work securely from any location, ensuring flexibility and productivity without compromising on security.

Our team of expert IT technicians have been supporting businesses in Brighton for over 20 years with proactive Microsoft solutions, get in touch for expert support and advice now.

We ensure your business is secure against evolving cyber threats with our industry-leading cybersecurity strategies.

Our Brighton-based experts will analyse your risk profile with a comprehensive security audit and implement a tailored defence to meet required compliance standards and secures your internal IT.

Our experts ensure you are protected with our reliable data backup and disaster recovery services.

In the event of a data loss, we are able to quickly restore critical information  to your Brighton premises or any online device.

We are prepared for every scenario to ensure you experience minimised operational disruptions in the event of a disaster.

As authorised BT partners, we offer broadband packages that include unlimited support and proactive performance monitoring.

Our commitment goes beyond matching the rates of your current provider—we aim to exceed them while ensuring reliable connectivity.

Empower your workforce with VoIP phone solutions. Our digital phones ensure seamless communication across a variety of devices.

Whether your employees use desk phones, mobile devices, headsets, or other tools, our technology ensures seamless integration —all without additional costs.

We also provide unlimited support to every employee at no extra cost to ensure every team member has support with their new phone system if needed.

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Ready to find IT Solutions for your IT Challenges? Let’s Discuss!

Building strong partnerships starts with understanding how we can provide you with proactive solutions.

Book a free consultation with one of our experts today to explore how we can work together.

Whether you want to boost productivity, enhance cybersecurity, or future-proof your business, our IT specialists are here to help.

Receive personalised advice, valuable insights, and tailored solutions designed to meet your unique busineess needs.

Client Success Stories

Wi-Fi upgrade for a local children home in Fareham
Guildford Baptist Church IT Support Case Study Cover
Office relocation client case study in Fareham
Enhancing IT Infrastructure for a Petersfield Arboriculture Company
Cyber Security disaster avoided case study
IT Support for a leading precision engineering company in Portsmouth

Having IT Issues? Speak to an Expert Today

Having IT Issues?

Speak to an Expert Today

How we take Clients on a

Journey to 100%

We Partner with The Best

Frequently Asked Questions

All businesses rely on their technology for everyday running, making IT Support a key part of any business operation. When technology goes wrong, you need to turn quickly to an IT Support provider for help; Syn-Star is always by your side.

We also believe that effective tech services should offer more than an emergency fix. Our holistic IT support gives you access to a wide range of strategic services for business growth and transformation.

There can be no compromise on reliability when it comes to your communications – whether your business is online or not, you rely on connectivity. We only recommend service providers who we know are effective, because we use them ourselves and know they will work for you.

Nope! About 97% of the IT support we offer is achieved remotely because it’s faster and cheaper. However, we’re based near Portsmouth, so we can provide all of our Brighton customers a speedy IT support service if our presence is needed. We receive many on-site IT help callouts in your area and our IT helpdesk operates Monday to Friday, 07:30 to 17:00, so you can be sure that one of our experts is always less than 2 hours away.

We have a dedicated team working in our repairs workshop six days a week and our IT helpdesk operates Monday to Friday, 07:30 to 17:00. We provide a prompt hardware repair service for Brighton, with access to thousands of spare parts, so we can repair your machines within hours and days – not weeks and months.

For more complex repairs, when we have to order in parts, we have a strong relationship with our suppliers who support us quickly when we need it.

We’re able to support people with software issues anywhere. If you have teams working on-the-road, or based at home, we can provide remote IT support for them. In fact, we were supporting remote workers long before the days of lockdowns, so you can have confidence in our experience and know that we will provide the very best remote IT support for optimal productivity.

We provide training in three essential areas, Dark Web monitoring, cybersecurity and email phishing awareness. We make sure your team in Brighton is fully aware of the range of threats out there, so they are equipped to protect your IT systems and data.

We also help businesses to achieve Cyber Essentials accreditation, crucial for working with government bodies, charities and large corporate clients. Your customers can be confident that you have systems in place to protect their data.

We offer businesses in Brighton a full range of IT services, including help with office moves and cabling, providing Cloud-based software solutions such as Microsoft 365, and connectivity. Our strategic consultancy services can support your IT and business planning, while our experienced trainers offer training at all levels within an organisation.

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

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Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.