Switching to Syn-Star

Click below to download our free switching to Syn-Star Brochure 

Why Companies Switch IT Providers

Having reliable IT support is crucial to your businesses continuity.

However, there are times when companies find themselves needing to switch IT providers.

This decision can stem from various reasons, and it’s essential to understand these to make an informed choice.

Common reasons businesses switch IT providers

  1. Lack of Responsiveness: One significant frustration businesses face is slow response times from thier providers. When IT issues arise, you want to trust your IT partner can address these issues promptly to minimise your downtime and maintain team productivity. 

  2. Inadequate Expertise: As technology evolves, so do the complexities of managing it. When your provider lacks the necessary expertise and consistent training in the newest trends and  industry advancements, it might be time to look for a more knowledgeable partner that prioritised training their team consistently.

  3. Poor Communication: Effective communication is a key aspect to a successful IT partnership. If your provider doesn’t keep you informed on any recent changes or updates it can lead to misunderstandings and unmet expectations.

  4. Scalability Issues: As your business grows, your IT needs will grow alongside it. Your provider may not have the capabilities and internal tools to scale their services to match your growth in which case it may be time to move over to a provider that can keep up with and securely support your advanced business growth.

  5. Cost Concerns: While cost shouldn’t be the only factor, it’s an important consideration. It is important to discuss value for money as If you’re not getting value for your money or if unexpected costs keep cropping up, it might be time to reassess your options.

  6. Cost isn’t everything: if you are looking for a responsive support team that will keep all aspects of your business secure while providing excellent services and sticking to strict SLA’s, sometimes cheaper isn’t better. Growing businesses often need to revaluate the professionalism of the support that have being provided and make the choice to partner with a more advanced provider they know can handle the enlarging scale of their business.

Want to learn more about Switching to Syn-Star?

Look no further! Download our free switching guide now and view all of the options available to you.

We believe in growing a strong relationship with our customers and think it is important that you get to know our business and what we stand for from day 1!

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IT Support Quote

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Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.