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The BT switch off is coming in 2025; the old copper analogue phone lines are being decommissioned and replaced by digital technology and Internet Protocol (IP) communications such as VoIP and SIP trunking. If your business relies on the old analogue lines, you need to ensure that you’ve switched over to a digital alternative by the time the switchover takes place in 2025.
Systems are already being migrated across the VoIP and SIP alternatives. There are no longer any new connections to ISDN lines and services supporting them are being scaled back so that ISDN line users have no choice but to switch.
In our blog we’ve already posted lots of resources to help you find out more about the ISDN switch-off, including our BT switch-off most Frequently Asked Questions.
If your business has ISDN lines but you haven’t yet started to plan how to switch, here are some initial steps you can take now:
As well as saving BT money on maintaining a copperwire system, the switchover from ISDN will also bring many benefits to users:
If you haven’t started thinking about how the switch from ISDN will affect you, now is the time.
2025 seems a long way away and it needn’t be a long transition process, but the time needed will vary significantly depending on your current infrastructure. If you want to learn more about making the switch, take a look at our blog post, how easy is it to move away from ISDN lines.
Updating and upgrading your telecommunications is an opportunity to improve how your business connects with customers, promote collaboration and bring all your IT systems together into an integrated whole that will save you money. The sooner you start, the sooner you will start to see the benefits.
Using this time to find an IT support partner who can help you switch from ISDN will give them time to understand your business, thoroughly assess your telephony needs and how to enhance your business operation.
If you would like more information about how to migrate your ISDN lines over to a digital platform and how Syn-Star can support your business with the process, then contact us today.
Anne-Marie Blazdell is a Marketing & Communications Manager with expertise in digital marketing, content creation, and IT solutions. With a strong foundation in graphic design, she trained at Farnborough College of Technology and Southampton Solent University before advancing into marketing and business IT support.
Since joining Syn-Star in 2022, Anne-Marie has specialised in crafting SEO-optimised website content, managing social media, and helping businesses navigate the complexities of IT. Her work bridges the gap between technology and business, making IT more accessible and effective.
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