IT Support for Insurance Brokers

Our IT helpdesk responds swiftly to emergencies such as a cyberattack or security breach. Our security experts have built up years of experience in handling cyberattacks and protecting businesses that depend on their IT and data storage systems. In the worst case, we can also recover confidential data and get you back online quickly.

We have two decades’ experience in a wide range of business sectors, including cleaning, advising companies on how to apply the latest Cloud-based technology to streamline and automate systems, improve team collaboration and support managers. We can support apps such as Workever to help staff improve on-site reporting.

We appreciate how important it is to avoid downtime when you’re managing teams on different job sites. That’s why we run a dedicated repairs workshop team six days a week and aim to repair your machines in hours and days, not weeks and months. We also run an IT helpdesk from Monday to Friday, 07.30am to 5pm so you have someone to turn to with your IT problems.

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Our full range of strategic IT services go beyond day-to-day emergencies to planning for the future. Our services include office move and recabling, Cloud-based data storage solutions, such as Microsoft 365 and SharePoint, modern telecoms and connectivity, and project managing the introduction of new technologies.

You hold confidential data and have access rights to the workspaces of your clients, so they need to be certain that you are protecting their security. We can deliver training in three key areas: cyber security, email hacking awareness and Dark Web monitoring so that your team is prepared to respond to outside threats to your data and IT systems.

We also help clients to gain Cyber Essentials accreditation, which is crucial for winning contracts with government bodies, charities and large corporate clients.

Syn-Star can offers telecoms and internet connectivity support services so that your remote workers, whether they are on-site with the client or working from home, are always in touch. We ensure that your communications are reliable and secure and that your teams can access data wherever they are, boosting productivity and teamwork.