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Dental IT Support

Empowering you to deliver the best service to your patients by ensuring you have reliable, secure IT

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Syn-Star: dedicated IT support services for dentists when you need us

Technology is transforming dental practices and the experience they offer to the public. But the more important your IT becomes, the more you need a reliable, innovative IT support provider as your tech partner.

Syn-Star offers a holistic, 24/7 support service that minimises downtime, and strategic planning to implement new technologies that enhance customer experience, streamline processes and upscale as your practice grows.

We also support other industries such as,

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  • We tailor the right level of IT support for your business, from fully managed to a more targeted service, to meet your needs
  • Simply access our quick-response emergency service via your own dedicated support portal
  • Simply access our quick-response emergency service via your own dedicated support portal
  • We offer digital transformation cybersecurity monitoring and staff training to protect your client databases and electronic records from hacking, phishing and malware
Why partner with Syn-Star?

Why dentists choose to work with Syn-Star

We understand the needs of our dental practice clients to provide a reassuring, user-friendly customer experience. Once you make the quick and painless switch to Syn-Star, you will soon discover why other dentists are already using our services to innovate their services.

Our mission: to support dental practices by assuring their day-to-day operations while developing IT to drive productivity and growth.

Our support is designed to meet and exceed the needs of your business. We’re equipped to provide business support, as your business grows. Our technicians are ready to identify your pains swiftly, rectify the causes, and maintain your business technology for the long term.

find out how we helped a Hampshire based manufacturing company run better

Why dental practitioners choose Syn-Star as their IT support partner

No matter the size of your practice or the range of your services, you need reliable IT and connectivity for your day-to-day operation. Our clients choose Syn-Star because they can depend on us to keep them running.

We’ve been supporting businesses since we were founded 20 years ago, building up our experience and expertise in the best software products on the market to support dental practices.

We install and maintain tech all the way to your desk, so you can access digital medical records and scan imagery, while your front desk manages appointments and CRM.  We help you to get the most from innovative IT, including Cloud-based solutions such as Office 365 and SharePoint.

  • We advise on the newest software tools and apps to keep your practice up to date with innovative new tech such as automation.
  • We integrate systems and improve connectivity so that your IT is joined up, saving time and boosting staff productivity.
  • Our telecoms specialists ensure you never suffer a communications downtime, keeping you in contact with customers for pre-appointment reminders, time-saving pre-treatment medical e-forms and follow-up calls.
  • We offer specialist services such as office moves, re-cabling, staff training and cybersecurity to help keep your records safe.

Our Syn-Star 2-hour guarantee

You rely on patient record access, electronic appointment calendars and invoicing systems to run and integrate your day-to-day operations.

Our helpdesk runs from Monday to Friday, 7:30am to 5pm, so we can guarantee a 2-hour maximum response time to respond to your IT emergencies.Good relations with suppliers means we can turn around repairs in days, rather than weeks.

We are so confident about customer service that we give clients a 90-day Happiness Guarantee. If you’re not completely satisfied with the level of support we provide once you on-board, simply terminate your Syn-Star onboardcontract any time within the first 90 days
IT support providers free promise transitioning bonus

Our Partnerships

Apple Specialist
it support microsoft partner
British Dental Association
General Dental Council

We're focused on understanding you, so we can best support you. Switching to Syn-Star is easy-peasy...

Choosing to invest, Download our free PDF about switching to Syn-Star for IT Support here:

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transition to a new it support provider PDF

Get an IT Support
quote now!

We can provide remote and on-site IT Support for all your company’s technology. Our experts are on hand to help you. Get a quote for IT service management today. 

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Or call our sales line:

0333 242 2441

We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements.

Matt, Director, AMK Group

Questions we frequently get asked...

All businesses rely on their technology for everyday running, and this is the case for dentists. IT support plays a key part in ensuring business continuity and connectivity for a consistently smooth-running client experience. But when technology goes wrong, you need help quickly. Syn-Star is on your case within 2 hours of a call, with a holistic IT support service.

You handle sensitive patient medical details. Our IT helpdesk is ready to respond quickly to calls for help if you are hit by a cybersecurity issue. Our team of experts has decades of experience in dealing with cyberattacks against businesses that rely on their IT, recovering data and getting them back to work as quickly as possible.

We have two decades of experience in supporting the IT needs of dentists. We are familiar with practice management solutions such as Dentrix, Curve Dental and Thryv, as well as online appointment scheduling packages like TimeTap and Acuity Scheduling. We also install and support Cloud-based document management systems such as SharePoint and the most popular accounting packages.

We minimise down-time due to equipment failures by operating a repairs workshop six days a week, with excellent access to the spare parts we need. Our IT helpdesk runs from Monday to Friday, during office hours, to ensure a quick equipment repair response time.

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We offer dental surgeries a full range of IT services, including providing Cloud-based software solutions, phone telecoms and internet connectivity as well as relocating offices and re-cabling. We also run a strategic consultancy service for clients to support IT future-proofing and cybersecurity support, such as antivirus updates and staff training.

We understand that your patients expect their sensitive details to be in sae hands while in your care. We offer Dark Web monitoring to detect potential attacks, and install cybersecurity software to protect your systems and documents. We can also give awareness training to your employees to spot email attacks and respond correctly, so that they become your first line of IT defence.

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

Enquiries:
0333 242 2441

Support:
0333 242 2447

Email:
hello@syn-star.co.uk

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Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

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What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

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Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

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Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

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Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

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Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

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Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

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VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

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Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.

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