The best IT Support companies in Alton know that system uptime & performance can be the difference between a good IT Support service and a great one!
Join our satisfied clients across Alton in areas like Petersfield & Liphook & Bordon
Book a free 30-minute IT review on Teams to discover more about Syn-Star’s fully managed IT Support & receive a tailored quote for your business.
In This Review We Can:
🔧 Troubleshoot Issues
😤 Discuss Frustrations
🚀 Boost Productivity
🛡️ Enhance Cybersecurity
Your IT Support in Hampshire will always be focused on uptime. We believe in a proactive approach with regular reviews and 24/7 monitoring to prevent issues from arising.
Your Alton-based team will gain full access to our expert IT technicians, ready to help with any technical challenge.
Whether it’s via email, phone, or remote desktop, your team can submit and track support tickets from anywhere on all devices.
We have specialists for every IT issue, including printer faults, network connectivity problems, software errors, and Microsoft 365 troubleshooting.
Our advanced system ensures your request is matched with the most qualified technician for a fast, efficient resolution.
With over 20 years of experience supporting businesses across Hampshire, Syn-Star ensures your IT keeps your business running smoothly.
All your tickets and requests are accessible through our online support portal.
Here, your team can view open tickets, track progress, and review resolution notes.
Each ticket includes detailed logs of communications, updates, and time spent, ensuring complete transparency and accountability.
Stay informed and in control, no matter where your team is working from.
Contact us today to see how we can support your business in Alton.
We know emergencies can’t wait.
That’s why we guarantee a 2-hour response time for all critical support requests.
All urgent tickets are instantly routed to the right technician, ensuring rapid action and resolution.
Our clients in Alton rely on our consistently fast response times and trusted relationships to keep their businesses operational.
With Syn-Star, you can rest assured that expert IT support is always just a call away.
Keeping your systems up-to-date is vital for cybersecurity, performance, and compatibility.
Our managed update service includes:
Security patches to reduce vulnerability to cyber threats
Performance enhancements to keep your devices running smoothly
Compatibility updates to prevent software conflicts
We always try to schedule updates outside of working hours so your team in Alton stays productive and uninterrupted.
Our process is continually reviewed to ensure it aligns with the latest best practices and your business needs.
Every Alton client receives a free annual IT review, designed to optimise your IT budget and reduce unexpected costs.
During the review, we:
Conduct a cybersecurity assessment
Highlight opportunities for efficiency improvements
Recommend solutions tailored to your business growth
Reviews are scheduled at your convenience, helping your business stay secure, efficient, and future-ready.
From day one, you’ll be assigned a dedicated Client Relationship Manager who will act as your main point of contact for:
Troubleshooting support
Tailored IT solutions
Clear guidance without confusing technical jargon
They are your partner in ensuring your business’s technology runs smoothly and efficiently.
Your dedicated technical expert will work closely with your business, understanding your systems inside and out, this starts right from the first day of your onboarding 4 step process.
They will:
Guide you through onboarding
Manage upgrades and major system changes
Ensure all IT systems remain aligned with your business needs
Having a consistent point of contact helps your Alton business achieve maximum technology efficiency.
Protecting your business is critical.
Our standard IT support includes essential cybersecurity measures that align with our best practices
We can offer additional services designed for businesses looking for even more advanced protection upon request.
With Syn-Star, your Alton business can operate securely and confidently.
Switching IT providers doesn’t have to be stressful.
Our streamlined onboarding process ensures your business is fully supported from day one.
Our simple 4-step process is designed to make the transition to Syn-Star smooth and worry-free, so your business can continue operations without downtime.
Find out more about our simple 4-step onboarding.
Submit the following information for a quick-quote.
At Syn-Star, we believe in delivering IT support you can trust.
Every IT support package includes:
Fast, proactive IT support that keeps your business running smoothly
Every Syn-Star support plan comes with a 2-hour SLA as standard, ensuring quick response times when issues arise.
But we don’t stop there. Our team identifies root causes, implements policies, security measures, and system improvements to stop issues from recurring.
With advanced monitoring tools, we spot potential problems before they impact your team, reducing downtime and support requests. We also continuously enhance your systems for performance, reliability, and security.
While we set realistic expectations, we consistently exceed them, giving Alton businesses peace of mind that their IT is in expert hands.
We’re confident that your business will benefit from Syn-Star’s IT expertise. That’s why every Alton client enjoys a 90-day happiness guarantee:
If you’re not completely satisfied with your IT support within the first 90 days, you can cancel your contract no questions asked.
Our promise is simple we deliver exceptional IT support, and your satisfaction is guaranteed.
Our free IT review gives you a clear, no-pressure snapshot of your current setup.
✅ Current IT Audit
📈 Identify Risks
⚠️ Spot Inefficiencies
🎯 Find Easy Wins
Clients appreciate our simple 4-step onboarding process, which ensures a smooth transition to Syn-Stars IT Support in Alton.
Information
Gathering
Meet, Learn, Audit
& Asset Tag
Recommend,
Adjust & Refine
Improve & Start to Support
Having IT Issues?
Speak to an Expert Today
Having IT Issues?
Speak to an Expert Today
You can sit back and relax knowing you have complete peace of mind.
Our IT experts are on hand to provide full support with 24/7 monitoring to ensure we mitigate any potential IT issues before they arise.
Elevate your business with secure, cloud-based Microsoft solutions designed to enhance productivity and support flexible working.
Our Microsoft services enable your team to work safely from any location while maintaining the highest standards of data protection.
With more than 20 years’ experience supporting businesses across Hampshire, our specialist IT technicians deliver proactive, reliable, and strategic Microsoft support.
Get in touch today for expert guidance and hands-on assistance.
Our fully managed IT support is built with comprehensive security at its core but if you need standalone cybersecurity services, we’re here for you.
We help protect your organisation against emerging cyber threats using industry-leading security strategies and robust protection measures.
Based in Hampshire, our cybersecurity experts can carry out a full security audit, assess your risk profile, and implement a tailored defence plan that meets compliance requirements and secures your internal systems.
Our experts ensure you are protected with our reliable data backup and disaster recovery services.
In the event of a data loss, we are able to quickly restore critical information to your Hampshire premises or any online device.
We are prepared for every scenario to ensure you experience minimised operational disruptions in the event of a disaster.
As authorised BT partners, we offer broadband packages in Alton that include unlimited remote support and proactive performance monitoring.
Our commitment goes beyond matching the rates of your current provider, we aim to exceed them while ensuring reliable connectivity.
Empower your workforce with VoIP phone solutions. Our digital phones ensure seamless communication across a variety of devices.
Whether your employees use desk phones, mobile devices, headsets, or other tools, our technology ensures seamless integration, all without additional costs.
We also provide unlimited support to every employee at no extra cost to ensure every team member has support with their new phone system if needed.
Frequently Asked Questions
Businesses in Alton have access a full range of Syn-Star’s IT services including managed support, cybersecurity, Microsoft 365 management, network monitoring, VoIP phone systems, backup and disaster recovery, and onsite/remote troubleshooting.
Yes. We provide rapid onsite IT support to all managed businesses clients across Alton including Alton High Street, Mill Lane, Omega Park, Holybourne, Four Marks, and the surrounding areas.
Absolutely. We support Alton-based businesses with remote workforce setups, secure access solutions, cloud services, monitoring tools, and remote troubleshooting to keep distributed teams productive.
We offer fast response times for Alton organisations, with a set 2-hour emergency SLA and same-day onsite support when required.
Yes. We work with Alton’s small businesses, independent retailers, professional services, and start-ups, offering an all-in-one scalable IT support package that will match your budget and growth plans while keeping your business secure against our best practices from day one.
Yes. We regularly assist businesses in and around Alton with one-off Microsoft 365 migrations. We also offer cloud adoption, managed licensing, user training, and ongoing management.
We can provide advanced cybersecurity services including antivirus, firewalls, patching, email security, threat monitoring, cybersecurity awareness training, penetration testing and dark web scans which can be tailored to your business requirements.
As part of our all-in-one IT Support package we include cybersecurity services as standard with every support contract.
Yes. We support many companies in and around Alton’s industrial estates such as Omega Park and Mill Lane, understanding their need for robust systems, reliable connectivity, and fast engineering support.
Yes. We install, support, and manage VoIP solutions for Alton businesses, including call routing, remote extensions, softphones, and hardware.
We provide a full free IT audit to assess your current infrastructure, cybersecurity, backups, hardware lifecycle, and network performance for Alton-based businesses.
We can then use this IT audit to provide you with a tailored quote for fully managed IT Support that is tailored to your business needs.
Yes. We support Alton charities, and community organisations with secure, cost-effective IT solutions and ongoing technical assistance.
Yes.
We are the experts in helping businesses maintain legacy software, upgrade systems where needed, and create transition plans to modern platforms with minimal disruption.
Here’s a few recent articles you may find interesting for legacy systems.
Yes. We offer local and cloud backups, business continuity planning, and disaster recovery solutions to protect Alton businesses from data loss and downtime.
Costs depend on the size of your team, the services required, and your support level.
We offer flexible monthly packages suited to Alton businesses of all types.
You can request an online quote from Syn-Star but we do highly recommend for the most accurate quote that you book in a free 30-minute IT review on Teams to ensure your quote is as accurate as possible.
Yes. We handle smooth transitions from previous IT providers, ensuring minimal downtime and continuous support throughout the switch.
Let us provide you with an obligation-free price for switching to Syn-Star for your IT Support
Or call our sales line:
You’re device is on an Unsupported Windows Operating System for your security, please contact us.
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
