What is email back-up?
Email back-up is having a safe place in which all your emails are stored and can be retrieved and restored if the originals become unavailable.
Why should I back up my emails?
We store a lot of information in our email inboxes, often unintentionally.
We receive emails daily that contain important, often business critical, information as attachments or in the message body, and yet we rarely do anything to secure it other than file it in a sub-folder.
If, for some reason, you couldn’t access your inbox, but you needed to retrieve information from it, how could you do it?
Backing up all your emails in a secure, alternative storage site prevents their inaccessibility, ensuring business continuity and preventing delays while you try to retrieve the information from your email provider.
Having to ask a customer to resend details of a key meeting will also make them feel uneasy about doing business and you may be at risk of failing to meet your legal data management obligations.
In addition, storing key emails elsewhere lets you delete more, freeing up space on your email server.
What causes emails to be lost?
There are many reasons why your emails can be lost, along with them the data they contain.
An email can be accidentally deleted due to human error, or you could be the victim of a cyber-attack that denies you access to your systems and corrupts or deletes data.
Your facilities may be damaged by fire, flood or natural disaster, along with your IT systems, and employees also leave organisations, with no plan for managing or flagging up important data they used to handle and have left behind, including emails.
What should I look for in an email back-up solution?
Whatever means of email back-up you choose, you should ensure that your solution provides you with these basic functions:
- On demand retrieval so you have access when you need it
- Allows information to be searched for and retrieved easily
- Provides a solution for storing the email accounts of employees who have left your business once their main account has been deactivated
- Compliance with your industry standards, meeting regulatory requirements for retaining and storing data
- Easily transferable should you change your email service provider, so you don’t end up having multiple back-up solutions for different email systems.
How should I back up my emails?
The two main ways to back up your emails are at an onsite facility, which can be as simple as a separate hard drive, or offsite, for example cloud storage.
While hard drives are easy to use, cheap and can perform the task adequately, you need to be aware that if they remain on site, they can be affected by physical incidents, such as a fire or flood at your place of work.
They can also be infected by malware during the backing up process.
Cloud storage stores data offsite, but it will always be accessible, encrypted and protected from viruses.
However, this option will probably incur a regular service fee.
Email back-up: planning for the worst, before it happens
It’s important to put a regular back-up regime in place rather than leaving it to memory.
You need to consider how much data you want to back up and if you need a full back-up every time, which is safer but takes time.
Alternatively, to save storage space, you may just save changes since the last back-up was done, but it can take longer to recover.
You have lots of options to consider but if you haven’t been doing any email back-up so far, then now is a good time to start.
Our team are Syn-Star have helped many clients and are ready to to discuss your specific needs, with no obligations, and help you find the best email back-up approach for your business and budget.