VoIP is a telecommunication solution that has revolutionised business communications by offering a cost-effective, scalable, and feature-rich alternative to conventional telephony. Read this blog to learn if it will work on your mobile phone.
Short for Voice Over Internet Protocol, VoIP means that telephone calls are made through the internet, rather than a landline, ISDN, or mobile network. A cloud-based VoIP phone system provides businesses with lots of additional functionality to manage and improve their communications.
Using VoIP, you can make phone calls over the internet to landlines, mobile phones and even computer-to-computer. VoIP also allows for instant messaging, video calls and file sharing. VoIP offers advanced features for small and large teams alike. Amongst its additional capabilities are call forwarding, blocking, caller ID and voicemail, remote management, automatic call distribution and interactive voice recognition.
Additionally, VoIP allows your team to automatically record and store voice data, regardless of the device they are using. Utilising call recording on your VoIP system allows you to store and play back vital data from phone conversations with colleagues and clients.
Regardless of the business VoIP provider you choose, there are some universal benefits you can expect to enjoy:
You have a couple of options to get a business VoIP system. You can either buy the equipment and run it from your office or subscribe to a hosted VoIP provider. The latter might be a better solution for businesses for various reasons such as reliability, cost and flexibility.
You can use VoIP calls or texts through a service provider’s VoIP app for your iOS or Android device. When you place calls with your mobile device over VoIP, your voice data gets converted into digital signals. Then, using voice over IP technology, these signals are transmitted to the receiver via your mobile phone’s internet connection or data plan using 3G, 4G, or 5G.
Using the internet instead of using traditional cellular networks can be particularly useful in areas with poor cellular coverage but good Wi-Fi connectivity. So, while VoIP on 3G networks may not be as fast as 4G or 5G, it still supports VoIP calls, however the quality may not be as high compared to faster networks, and you might experience disruptions.
If you have apps like WhatsApp, Skype, Google Voice or Messenger installed on your phone than you are already using a VoIP system.
So, there is no reason why a VoIP system for business purposes shouldn’t work on your mobile as long as it is a relatively modern model, and you have a reliable network connection as discussed above.
For example, the Syn-Star team uses 3CX which is an easy to set up and manage system that integrates seamlessly with Android and iOS devices.
There are a number of excellent VoIP providers available for you to choose from such as Gamma, Mitel MiCloud, RingCentral, 8×8 to name a few. These are all leading and versatile VoIP systems that will enrich your business communications no matter which one you go with.
A VoIP number is a number assigned to an individual user or business rather than a geographical location. Because VoIP numbers are not tied to a physical location, they offer flexibility and can be used on various devices like computers, smartphones, and tablets. VoIP numbers can operate anywhere in the world with an internet connection, keeping your personal number private.
Yes, for a number of reasons. Firstly, traditional telephone lines such as ISDN and PSTN are being turned off in 2027, so all businesses will need to switch before then. The good news is that VoIP is usually cheaper and comes with many additional features that will improve efficiency in your business.
If you are unsure about VoIP systems or need a Business Telecoms Audit, Syn-Star can help. Click the button below for all your business VoIP solutions.
Agnes Molnar
Agnes is Syn-Star’s expert content writer, she has Master’s degree in English Literature that provides a strong foundation in writing and critical thinking of everything she does.
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At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
