IT Support for Small Businesses

Secure & efficient IT support for small businesses

1 – 20 users

Struggling to find IT Support tailored for SME’s?

Your small business may not need unlimited monthly IT support, but that doesn’t mean it’s any less important!

Book a free IT review today for a complete run-through of your current setup level.

What’s included:

✅ Current IT Audit

Understand what’s working and what’s not

⚠️ Risk Identifier

Spot security gaps and vulnerabilities

🛠️ Inefficiency Detector

Uncover outdated tools or wasted spend

📈 Improvement Suggestions

Actionable steps to boost performance

🌐 Free Dark Web Scan

Check if your business has been compromised

✅ Current IT Audit

⚠️ Risk Identifier

🛠️ Inefficiency Detector

📈 Improvement Suggestions

🌐 Free Dark Web Scan

What’s Included with Syn-Star’s Small Business IT Support

Protected & Secure Devices for your Team

Cyber threats are the number one risk to your business.

We set up systemised tasks like updates, patches, and backups to ensure your devices are kept up-to-date weekly.

If you want a comprehensive review of your current IT security book a free IT review with one of our experts today.

Experienced and Certified Team

Our experienced team gives you peace of mind, knowing you pave skilled technicians available to you on an hourly basis whenever your team need IT support.

Find our more about us now.

Cost-Effective Services

Our IT Support for sme’s is designed to help small businesses thrive with the same level of security as larger corporations.

Round-the-Clock Monitoring

Our specialised tools enable us to continuously monitor your IT infrastructure 24/7, providing real-time alerts to your internal IT team.

This means potential issues can be easily identified and addressed before they escalate into critical problems, allowing your IT team to work on the most important cases ensuring the smooth running of your business.

Extend the life of your hardware

Get the benefit of large business tools that improve performance, reliabilty and lifespan of your hardware.

90 Day Happiness Guarantee

We provide a hassle-free 90-day happiness guarantee. If you’re not completely satisfied with our service, you can cancel within 90 days, no questions asked.

Discover The Benefits Of Small Business IT Support

Building a strong partnership starts with a deep understanding of your business needs.

To deliver the most effective IT support for your small business, we first take the time to assess your current IT challenges.

By gaining insight into your business technology, we can provide a tailored quotation for fully managed IT support that will ensure seamless operations while empowering your entire team to work uninterrupted every day.

How Switching to Small Business IT Support Works

Our clients appreciate the due diligence we have put into our simple 4-step onboarding process to ensures a seamless transition to outsourcing our IT Support so you know what to expect every step of the way.

Information
Gathering

Meet, Learn, Audit
& Asset Tag

Recommend,
Adjust & Refine

Improve & Start
to Support

Additional IT Services For Small Businesses

With experience, training, and compassion, we tailor our IT plans with your business in mind, ensuring comprehensive support and increased uptime.

We take a proactive approach to identify potential vulnerabilities, implement robust security measures, and provide regular maintenance to keep your systems running smoothly.

Our goal is to empower your business with reliable and efficient IT support services, enabling you to focus on what matters most – your core business objectives.

Remote Working Support

We can help you optimise your remote work setup, ensuring secure access to data, collaboration tools, and reliable communication for your team with our remote IT Support

Microsoft 365 Support

Whether you’re a seasoned M365 user or need assistance migrating to Microsoft 365, Syn-Star has over 20 years of experience helping small businesses with their Microsoft systems.

Google & G-Suite Support

Help with configuration, access and using google to get more for your business is where we excel.

In-Office Set-Up & Support

For hardware installations or repairs at your premises, contact us now for comprehensive support from start to finish.

If you are relocating premises we can support with your new office IT setup to maximise productivity and ensure for a smooth office move.

IT Support for Hybrid Workers

If your team is spread across the country or even the world, Syn-Star can help with break-fix support and also ensuring all your devices are kept to a high cyber secure standard.

Read more about our fully managed IT Support.

Peace of Mind with Syn-Star IT Support for Sme's

Choose Syn-Star and rest easy knowing your technology is in expert hands.

Contact us today to learn how our services can help your small business thrive.

No business is too small
to be a target for cyberattacks.

Cybercriminals often target small businesses, assuming weaker defences.

Cyber Essentials is a government-backed certification, which protects businesses like yours from 80% of common cyber threats.

Here’s Why Cyber Essentials Is Essential For Your Small Business:

Want to learn more?

Watch our “Beginners guide to Cyber Essentials”

Secure Your Business Today

Safeguard for your reputation, business operations, and future growth.

Take the first step toward a safer, more secure business today by achieving Cyber Essentials certification.

Need help getting certified?

Contact us to guide you through the entire process!

When choosing Syn-Star you will get the best...

IT cyber support & training for your small business

We recognise that one of the most significant threats to your small business is a lack of awareness among staff on how to maintain cyber security.

Comprehensive cyber security solutions that include training and ongoing awareness campaigns ensure the security and compliance of your IT systems.

We know that the landscape of cyber security threats is constantly evolving. That’s why we provide ongoing awareness campaigns tailored to small businesses. This ensures that your staff remains vigilant, taking proactive steps to safeguard your IT systems against cyber attacks.

Why choose syn-star?

All Support is UK Based

Our IT support technicians are highly experienced and employed directly by Syn-Star

For the fastest possible support, we also have a fully managed support service where we can fix your issues remotely with pane of glass technology.

Cyber Security Solutions

With cyber-crime increasing dramatically, we can support your business in every way possible. All cyber security options will be discussed during your first initial call.

We can provide, Anti-Spam, Anti-Virus, Password Managers, Backups, Disaster Recovery Plans, Cyber Security Team Testing & Training, as well as full Penetration Testing.

Small Business IT Consultancy

Whether you require ongoing IT consultancy services or assistance with specific IT projects, our flexible team is dedicated to meeting your specific requirements.

Our wide range of IT consultancy services caters to various areas, including, but not limited, to:

Hardware and software procurement
Network design
Cyber security
Cloud solutions

No matter the complexity of your IT needs, we are committed to providing expert guidance and support, empowering you to make informed decisions about your technology investments.

When you choose Syn-Star for your IT consultancy needs, you benefit from our team’s extensive experience and knowledge in the IT industry.

Frequently Asked Questions

What is IT Support?

Information Technology (IT) Support, sometimes known as technical support, is a service to an individual or business that consists of solving issues when it comes to computer technology. From assisting with software issues, to addressing matters with hardware, IT Support is focused on this. SYn-Star provides industry leading IT support for small businesses throughout the UK.

Is my data safe with Syn-Star?

Absolutely! We use the industry leading management systems to ensure this. Everything we do is focused on protecting your and your clients’ personal data, especially when we’re working on your machines to offer IT Support.

What experience do you have?

We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.

Are you located too far to offer IT Support?

Nope! About 97% of the IT Support we offer is achieved remotely. We’re based in Hampshire, but we support businesses across the country with their IT systems. If you’re in need of an on-site visit, this may be arranged.

How long do I need to commit to Syn-Star?

Our IT Support contracts are for a minimum of 12 months, and then continue on a three month rolling contract. We’re not in the business to tie you in to a lengthy IT support contract.

Why is IT Support important?

The role of an IT Support specialist is to ensure your technology is doing what it’s designed to do. IT Support is important because the team makes sure your data is stored in a secure way. Without the support of an IT professional, you may loose important information and interrupt business operations.

What if I am not happy with your service?

We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.

How do I know you do a good job?

We’ve been an IT provider for more than 20 years. That’s testament to the hard work and skills of our brilliant team. We’d be happy to connect you with a client of ours to ask.

How does IT Support work?

IT technical support monitors the systems and networks belonging to a business. General day-to-day maintenance, such as updates, is conducted by an IT Support specialist too. Problems tend to be resolved in-person or remotely.

Do you offer discounts for charities?

We love working with charities and discount our IT services to good causes. We’re sometimes interested in volunteering for events too, so get in touch and let us know what you’re up to.

What is the cost?

Please visit our Pricing page where we outline the monthly pricing of our IT Support Package.

What about employees with two or more machines?

Our IT Support for small businesses includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.

How do you set up IT Support?

Setting up IT Support for small businesses will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.

Your Local IT Support for Small Businesses

Don’t let IT challenges hold your small business back.

Contact Syn-Star today and let us be your trusted IT support partner.

We look forward to assisting you and helping your small business harness the power of technology for success.