One of the first things you must ask is whether implementing a digital phone system will save your organisation money and what benefits will it bring if you decide to upgrade your systems.
In this blog we discuss how to identify a good deal and how to avoid hidden costs.
Keep in mind that the UK prepares to shut down the Public Switched Telephone Network by January 2027 your business needs to be ready for the transition.
So, if you have been looking to move your business away from landlines to digital phones, it is better to do it sooner or later.
It is also worth mentioning that this transition is not only happening in the UK but all over the world, with many countries having now completed the switch.
So, it is a worthwhile investment if you want your business to stay connected.
In essence, the size of your business and the equipment you want to use will affect the cost of your new digital telephone system but, implementing the right technology is crucial for your business.
The infrastructure used to deliver landline calls are now considered legacy systems which means that they can be expensive to repair, difficult to update and are incompatible with innovative technologies.
Implementing a new digital phone system means that you are future proofing your business.
By investing in new digital phones, you can ensure that your communications can carry on seamlessly after the PSTN and ISDN switch off in 2027.
According to recent data digital telephony usage has been steadily increasing and is expected to grow, suggesting the benefits justify the cost of digital phones.
We understand that from a business continuity point, this is something you want to consider.
Simply put, no, you won’t lose your number if you partner choose Syn-Star to provide your new digital phone system.
Our experiences technicians can transfer your existing landline phone number to a digital line so your clients and customers will not have any issues keeping in touch.
Generally, getting digital phones require minimal investment.
Your provider will charge you a monthly line rental fee, which you will be charged per user.
So, the more employees you have the more you will pay. This can cost anything between £6 to £40 per user per month.
The bottom end of this spectrum comes with the most expected features such as unlimited VoIP calls, and limited landline calls, voicemail, call holding and forwarding and customer support during office hours.
It is good to bear in mind that the longer contract you have with your provider the cheaper your monthly payments will be.
While the line rental itself covers the basic service; you’ll still need to pay for calls you make.
But, if you are willing to pay a bit more for a premium package you will receive additional features like unlimited minutes, contact and call centre features and unlimited video meetings and audio conferencing. But providers offer a wide range of options.
The cost of your internet service will be separate from the line rental.
Different broadband packages come with varying prices ranging between £15 and £50 per month dependant on your needs.
While landlines require telephones stationed at your desk, when you switch to digital phones you will find they are largely software-based, and you will not need a lot of additional hardware.
You will have the option of a softphone (desktop system) with a headset, mobile app as well as the tradition desk phones.
We know there is no one-size fits all, when you partner with Syn-Star we can setup a range of different phone systems for your business to ensure all employees no matter their job can have a phone system that works best for them and works simultaneously.
Some providers may charge for equipment such as routers or digital phone adapters.
If you are implementing a new digital phones system, there might be a one-off fee associated with installation or activation. However, as digital phones use the internet all updates happen automatically, so you won’t have to pay for updates.
Overall, there is a huge number of options and offers available for you to consider.
Get in touch with us today to arrange a contract that is within your budget and suits your needs perfectly.
Remember to review your provider’s terms and conditions to understand all the charges associated with your new digital phone system!
If you are still unsure, book a call with one of our experts to help you with your new digital phone system below
Agnes Molnar
Agnes is Syn-Star’s expert content writer, she has Master’s degree in English Literature that provides a strong foundation in writing and critical thinking of everything she does.
Qualifications: Masters in English Literature
In-house training: HubSpot SEO, WordPress Training.
Agnes Molnar
Agnes is Syn-Star’s expert content writer, she has Master’s degree in English Literature that provides a strong foundation in writing and critical thinking of everything she does.
Qualifications: Masters in English Literature
In-house training: HubSpot SEO, WordPress Training.
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You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
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If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
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We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
